Bruno Sousa

*Product Owner* responsible for implementation/optimizations of payment providers, for the quality and shop content. *Lead Manager* of the 4 Payment department teams: - Supply Chain: market research, acquisition, performance evaluation and controlling. - Key Accounts: PSP portfolio management and B2B development. Risk evaluation, monitoring and PSP Marketing. - Relationship: B2C troubleshooting, de-escalations, disputes and chargeback prevention. - Mobile: Mobile games and App stores.

*Lead Payment Manager* of the 4 Payment department teams: - Supply Chain: market research, acquisition, performance evaluation and controlling. - Key Accounts: PSP portfolio management and B2B development. Risk evaluation, monitoring and PSP Marketing. - Relationship: B2C troubleshooting, de-escalations, disputes and chargeback prevention. - Mobile: Mobile games and App stores.

Team Lead of the payment team within the monetization & Payment Division.

Payment partner acquiring and contact person with existing partners. Contract negotiation and coordination of PSP integration and troubleshooting. Coordination of a payment manager team and payment support team with focus on key account management. Revenue and PSP monitoring. Invoicing. Penetration market research, PSP localization, risk analysis and resulting management. Detection of Fraudulent payments. Resolution of Disputes, chargebacks. Cash collection.

Aquisition of new Payment providers for the fastest growing online gaming companys in Europe. Overseeing global payments, Risk Management, Monetarization and conversion analysis. Coordenation between Payment Managment and Payment Support. Key Account Managment, Fraud detection and prevention.

Game Admin, Community Manager, Language Manager for Portugues, Spanish, French and English. Translation. Payment Support.

Portugues and English.