Bryan Barlow

Managed customer objectives as defined in Statement of Work – Served as primary contact for European service repair program. Implemented logistics solutions for customer, resulting in increased customer satisfaction, reducing unnecessary costs, and providing better service. Coordinated the refinement of operational processes to improve productivity and reduce site costs

Provided conversational English classes to NATO military officers. Tutored students on English grammar, vocabulary, and cultural expressions. Assisted private students with document translations

Managed the portable computer repair program for customer, achieving monthly production goals of 9000 units, and monthly financial revenue goals of $1million. Responsible for implementing the repair support for new product launches by customer, by identifying sales forecasts, failure data, engineering documentation, and material needs. Served as primary interface to key customer contacts to define customer requirements and resolve customer concerns. Included dealing with such departments as engineering