Francesc Martí Ruiz

Bis 2013, Technical Department Responsible (Aftersales), Honda España

Barcelona, Spanien

Fähigkeiten und Kenntnisse

Aftersales Manager
KPI-Definition
Key Performance Indicator
team player
Business Plan
Sales of spare parts
Customer Service

Werdegang

Berufserfahrung von Francesc Martí Ruiz

  • Bis heute 10 Jahre und 5 Monate, seit Jan. 2014

    Aftersales Commercial Operations Manager

    HONDA AUTOMOVILES ESPAÑA SA

    Managing the field and commercial operations of the Car After-sales department for Iberia. Manage the 5 regional managers and the parts and accessories back office. Tasks: Business plan and budget definition, 100 dealers targets setting, commercial policy definition, marketing plan, KPI team leader and suppliers’ negotiation and follow up.

  • 6 Jahre und 7 Monate, Juni 2007 - Dez. 2013

    Technical Department Responsible (Aftersales)

    Honda España

    Resp. of the technical department within Aftersales of Honda Automotive in Spain. Main areas: Quality, Homologations, Warranty and Technical Assistance and Training to Dealers. Managing a team of 7.

  • 3 Jahre und 2 Monate, Apr. 2004 - Mai 2007

    Aftersales Commercial Manager

    FIAT AUTO ESPAÑA

    Parts & Service Commercial Manager of Fiat Auto España (Fiat, Alfa Romeo, Lancia and Fiat Light Commercial Vehicles brands). Managing a team of 11 Area Managers and 143 dealers plus other 250 service points. -Parts & Service Area Manager (Fiat Auto España). 14 dealers and 50 service points of eastern Spain -Brand Specialist (Fiat Auto España)

  • 2 Jahre und 10 Monate, Juni 2001 - März 2004

    Quality Engineer

    Grupo FIAT

    Quality Engineer at NEF Plant in Turin (ITALY) (IVECO, Case New Holland and Cummins joint venture to produce engines)

Ausbildung von Francesc Martí Ruiz

  • 2000 - 2001

    KTH Stockholm

    Estancia de 7 meses en Suecia realizando el proyecto final de carrera.

  • 5 Jahre und 10 Monate, Sep. 1994 - Juni 2000

    Industrial Engineering

    ETSEIB (UPC)

    Industrial organisation and management

Sprachen

  • Spanisch

    Muttersprache

  • Englisch

    Fließend

  • Italienisch

    Fließend

  • catalán

    -

Interessen

Administraciones Públicas
Comercial - Ventas
Control de Calidad
Dirección - Gerencia
Marketing
Posventa
After Sales
Aftersales

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