Ina Kahl

arbeitet von zu Hause. 🏡

Angestellt, Customer Success Manager, shipcloud GmbH

Hamburg, Deutschland

Über mich

Unsere wegweisende cloudbasierte Versandplattform bietet eine einfache und einheitliche Schnittstelle zu allen relevanten Versanddienstleistern. Dank der modernen RESTful API und 130+ Integrationen in die führenden E-Commerce-Systeme können Sie ohne großen Aufwand unseren Service in Ihre Versandprozesse integrieren. Mit unseren Features Send, Track & Return professionalisieren Sie Ihren Versand – von der Bestellung bis zur Retoure.

Fähigkeiten und Kenntnisse

Salesforce
E-Commerce Lösungen
Cloud Lösungen
Kundenorientiert
Lead generation
Teamplayer
Organisationstalent
Lernbereitschaft
Serviceorientiert
Kundenbetreuung
SAP
Microsoft-Office-Anwendungen
CAS
CRM
Microsoft Word
Microsoft Office
Microsoft Excel
Reklamationsbearbeitung
Customer Service
Telesales
Sales Promotion
Vertrieb
Fashion
Auftragsbearbeitung
Bestellungserfassung
Lead Management
English Language
Relayware System
B2B
Cold Calling
Selbstmotivation
Eigenständige Arbeitsweise
zielstrebig
Account-Manager
Marketing
Neukundenakquise
E-Commerce
Cloud Solutions
Commerce Cloud
Software as a Service (SaaS)

Werdegang

Berufserfahrung von Ina Kahl

  • Bis heute 3 Jahre und 2 Monate, seit Apr. 2021

    Customer Success Manager

    shipcloud GmbH
  • 6 Monate, Okt. 2020 - März 2021

    Marketing & Growth

    YouSellWeSend

  • 3 Jahre und 8 Monate, Okt. 2016 - Mai 2020

    Business Development Representative - Commerce Cloud

    salesforce.com Germany GmbH

    • Exceeded target via high-quality of calls, E-Mails and Social Media prospecting. • Identified and nurtured new business opportunities in Germany. • Identified and fostered relationship with key stakeholders and decision-makers. • Developed and maintained lead generation campaigns. • Proactively sourced and secured new leads via Internet, and social media monitoring. • Created Sales Opportunities and planned the next steps with the AE.

  • 1 Jahr, Okt. 2015 - Sep. 2016

    Marketing Consultant DACH Zebra Technologies

    Harte Hanks

    • Generated new business opportunities. • Researched potential prospects in the industry. • Engaged with senior-level stakeholders from SMB and Enterprise accounts and scheduled meetings for the AE. • Identified and qualified new key contacts on Social Media. • Developed targeted lists, call strategies, and messaging to drive opportunities and book meetings for the AE in the DACH region.

  • 3 Monate, Juli 2015 - Sep. 2015

    Channel Account Manager Lenovo Germany/ Austria

    Harte Hanks

    • Built and developed robust relationships with Business Partners and internal Lenovo Product Managers. • Sourced and secured leads for conversion into opportunities. • Provided a robust pipeline while managing over 1,000 German and Austrian-based resellers. • Qualified and identified potential new partners. • Screened, resolved and redirected incoming account enquiries in alignment with strict service expectations. • Delivered first-class proactive and reactive sales support to a diverse account base.

  • 2 Jahre und 5 Monate, März 2013 - Juli 2015

    Kundenbetreuung - 3rd Marketforce

    Reemtsma Cigarettenfabriken GmbH / Imperial Tobacco Group

    • Exceeded sales promotions within my district via phone. • Engaged with Key Accounts within my district and built good relationships. • Aligned with the Sales Representative. • Supported Sales Representatives to achieve their goals. • Promoted and introduced new products via phone. • Checked that all our products were available and not out of stock. • Managed the incoming product orders in our SAP System and handled incoming reclamations from our customers in Germany.

  • 7 Monate, Mai 2012 - Nov. 2012

    Advertising Consultant

    JS Deutschland

    • Responsible for my own projects. • Supported the customer to create a business brochure, which is based on advertisements from their suppliers and partners. • Advertising sale in corporate brochures. • Supported the suppliers or partners to choose and create an advertisement in the brochures. • Cold calling to generate interest in our product.

  • 2 Jahre und 3 Monate, März 2010 - Mai 2012

    Beauty Consultant

    Parfümerie Kaland

  • 1 Jahr und 7 Monate, Aug. 2008 - Feb. 2010

    Beauty Consultant / Beautician

    Parfümerie Orchidee

Ausbildung von Ina Kahl

  • 2 Jahre, Aug. 2007 - Juli 2009

    GBS School, Nordhorn, Germany

  • 4 Jahre, Aug. 2003 - Juli 2007

    Freiherr-vom-Stein Secondary School, Nordhorn, Germany

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Fließend

Interessen

Fitness
Travel
Fashion

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