Jasmine Schibinger
Angestellt, Support Consultant (1st line to 2nd line), Basware
Abschluss: Master's degree, Universitatea „Alexandru Ioan Cuza” din Iași
Iasi, Rumänien
Über mich
German searching for remote possibilities
Werdegang
Berufserfahrung von Jasmine Schibinger
Bis heute 7 Jahre und 4 Monate, seit März 2017
Support Consultant (1st line to 2nd line)
Basware
- technical support for Basware-specific products, both via ticketing service as well as TeamViewer-calls - mappings: creating and adjusting RegEx-codes to extract specific information - using and adjusting pre-written SQLs for internal database search - creating knowledgebase articles for both internal and external use - German translations, language assessment and assistance during interviews for newcomers - training newcomers - communicating with difficult customers and solving escalations
2 Jahre und 5 Monate, Okt. 2014 - Feb. 2017
Data Entry and Enhancement Agent (German, English)
SC Xerox Business Services
- working with and administrating confidential client data and making decisions on a daily basis - basic technical knowledge with office and company specific tools - flexibility - time management
Ausbildung von Jasmine Schibinger
2014 - 2016
Clinical Psychology
Universitatea „Alexandru Ioan Cuza” din Iași
2011 - 2014
Psychology
Universitatea „Petre Andrei” din Iași
2009 - 2011
Philosophy, English, History of Arts
FAU Erlangen-Nürnberg
8 Jahre und 11 Monate, Sep. 2000 - Juli 2009
Abitur
Herder-Gymnasium Forchheim
Sprachen
Deutsch
Muttersprache
Rumänisch
Muttersprache
Englisch
Fließend