Muhammad Imran
Angestellt, Senior Manager PreSales / System Engineer, Pronet Private Limited
Karachi, Pakistan
Werdegang
Berufserfahrung von Muhammad Imran
Bis heute 9 Jahre, seit Juni 2015
Senior Manager PreSales / System Engineer
Pronet Private Limited
Role : To take responsibility for the overall design of customer solutions and provide a trusted advisor relationship to key accounts. I am taking the ownership of proposed solution design during the customer engagement phase working alongside the account manager to finalize it.
1 Jahr und 5 Monate, Jan. 2014 - Mai 2015
Presales Manager
Technology Services International Pakistan
Responsible to support of Unify (formally Siemens Enterprise Communications), Avaya, 2N GSM Gateways, Cybertech Voice Recorders Portfolio includes: IP / TDM / Hybrid / Call & Contact Centers, Voice Reordering Solution, Self Service IVR, CTI Integration etc.
1 Jahr und 1 Monat, Dez. 2012 - Dez. 2013
Manager Product – ICT (Voice)
Al-Futtaim Pakistan (Private) Limited
Responsible to support Voice Product line of Alcatel-Lucent & Avaya includes: IP / TDM / Call Center & Contact Center. 1. Plan and design solutions for customers – external and internal. 2. Design, implement and support Contact Center Solutions and Recording based on Alcatel & Avaya based Voice Portfolio. 3. Responsible for writing Compliance Documents / technical write-up / Product comparisons. 4. Assist in defining Voice Products / Solution & Services to end customer.
4 Jahre und 9 Monate, März 2008 - Nov. 2012
Presales Manager
Pronet Private Limited
Provide Pre-sales technical support to sales team including: Customer visits; site walks; sales technical support and addressing customer technical questions
1 Jahr und 6 Monate, Sep. 2006 - Feb. 2008
Pre-Sales Engineer
Al-Futtaim Technologies Pakistan
Designing complex voice projects by using Alcatel-Lucent calculation tool (ACTIS). 1. Responsible for writing technical write-up. 2. Responsible for Processing tender inquires. 3. Responsible for preparing Pre-Qualification documents for voice & data as per customer requirements. 4. Preparing product comparisons for Alcatel-Lucent voice products. 5. Providing technical assistance to sales team. 6. Preparing RFP’s (Request for Proposal) for Alcatel-Lucent Voice products.
2 Jahre und 6 Monate, Apr. 2004 - Sep. 2006
Network Engineer
Sui Southern Gas Company
Responsible for installation software’s on clients PC’s as per their specific requirements. Responsible for domain configuration on clients PC’s Network trouble shooting and resolution. Configuration of Windows 2000 Server. Hardware trouble shooting. Configuration of emails by using Microsoft Outlook & Lotus notes. Trouble shooting DSL issues on network
Ausbildung von Muhammad Imran
4 Jahre, Jan. 2000 - Dez. 2003
Biomedical Engineering
Sir Syed University of Engineering and Technology
Electronics, Computers, Maths
Sprachen
Englisch
Fließend