Petr Hlaves

Angestellt, Chief Sales, Marketing and Customer Service Officer, Board Member, Nej TV a.s.

Prague, Tschechische Republik

Fähigkeiten und Kenntnisse

channel management
sales strategy
P&L management
B2B (SOHO
SME
LE
CE)
B2C (Retail
D2D
Partner
Franchise
Telesales
Dealer)
coaching
sales management
marketing
customer care
process optimization

Werdegang

Berufserfahrung von Petr Hlaves

  • Bis heute 12 Jahre und 11 Monate, seit Juli 2011

    Chief Sales, Marketing and Customer Service Officer, Board Member

    Nej TV a.s.

    Establish, Develop and Manage Direct and Indirect Sales forces, Responsible for all marketing activities, Product management and Customer Care 100+ employees, P&L responsibility KPIs: all revenues (Internet, TV, VoIP) - Programming costs, Revenue 300+ mil CZK

  • Bis heute 13 Jahre und 5 Monate, seit Jan. 2011

    Freelance consultant

    CTH Praha s.r.o.

    Sales and Marketing Projects from TelCo industry, Utilities and ISP/ICT

  • 1 Jahr und 5 Monate, Aug. 2009 - Dez. 2010

    VP Business Sales

    T-Mobile

    Lead and Manage Direct and Indirect Sales forces in Business segment, 250 employees, P&L responsibility KPIs/tasks: increase Net Margin, Revenue, Increase Sales force efficiency, manage operating budget Reporting to Sales & Customer Service Board member

  • 1 Jahr, Juli 2008 - Juni 2009

    VP Residential Sales

    T-Mobile Czech republic

    Lead and Manage Direct and Indirect Sales Channels incl. Dealers, Telesales Agencies, Direct Shops chain, Direct Telesales, 650+ employees. P&L responsibility. KPIs/tasks: Increase Net Margin, keep customer satisfaction, Increase Sales force efficiency, manage operating budget Reporting to Sales & Customer Service Board member

  • 8 Jahre und 7 Monate, Dez. 1999 - Juni 2008

    VP Branded Stores

    T-Mobile Czech republic

    Lead and Manage Direct retail chain, ensure the profitability of the chain. 2008 - 72 shops, 550+ employees, P&L responsibility Reporting to Sales Board member

Ausbildung von Petr Hlaves

  • 2004 - 2007

    Strategy, Economy, HR, Marketing

    Business School Nederland

Sprachen

  • Englisch

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21 Mio. XING Mitglieder, von A bis Z