Rene Jeanclaude Birrer

Angestellt, Customer Service Associate, Amazon

Brooklyn Cape Town, Südafrika

Über mich

I am a very honest hardworking and passionate person. I strive to provide the highest quality service to my customers and provide the best image of the company that I work for. I am never late and always reliable, responsible, dedicated, and passionate about what I do and who I do it for. I love helping, I am very caring, and I will go the extra mile to ensure the customers have an unforgettable experience and priceless service. This is my Goal and I strive to reach it to the best of my ability.

Fähigkeiten und Kenntnisse

Customer service
Customer care
German
Customer Support
Product
Reliability
Reports
Customer Relations
Telephony
Sales talent
Friendliness
Sales experience
Customer orientation
Negotiation skills
punctual
ambitious
Seriousness
persuasive
Technical Knowledge
Sympathy
Verkauf
Beschwerdemanagement
After Sales Management

Werdegang

Berufserfahrung von Rene Jeanclaude Birrer

  • Bis heute 3 Jahre und 10 Monate, seit Aug. 2020

    German Speaking Customer and Sales Agent

    Mindpearl for Edelweiss Customers

    Resolve product or service problems for our Edelweiss Customers. Researching over multiple websites and programs. Prepare product or service reports by collecting and analyzing customer information. Manage large amounts of incoming calls and e-mails. Fluent in German and English. Proven customer support experience Strong phone contact handling skills and active listening.

  • Bis heute 4 Jahre und 9 Monate, seit Sep. 2019

    German Call Center Consultant

    3ISolutions

    Open and maintain customer accounts by recording account information. Resolve product or service problems. Researching over multiple websites and programs. Fluent in German and English. Ability to multitask, prioritize and manage time effectively.

  • Bis heute 6 Jahre und 8 Monate, seit Okt. 2017

    Customer Service Associate

    Amazon

Sprachen

  • Deutsch

    Fließend

  • Englisch

    Muttersprache

Interessen

Sports
Travel
Music
Cooking
Blockchain

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