Safa MRAD
Angestellt, CRM Consultant, AWIN AG
Berlin, Deutschland
Werdegang
Berufserfahrung von Safa MRAD
2 Jahre und 1 Monat, Aug. 2014 - Aug. 2016
SAP Technical Consultant
Focus International
• Technical Support of the product SAP BPC Netweaver and Microsoft Platforms • Writing KBAs (Knowledge Base Articles) about new solutions and Bugs • Testing and identifying bugs • Assigning and following up the activity of the support team by filling the position of incidents’ dispatcher in the EMEA zone • Assuring the Chat service for BPC Netweaver and Microsoft • Creating and editing BPC structures and EPM reports, executing the optimization tool …
7 Monate, Jan. 2014 - Juli 2014
Technical Sales Engineer
Servicom
• Managing the public and private bids (Preparation of technical, financial and administrative files) • Negotiating the Business with suppliers • Coordinating with the technical team while developing the possible technical solutions • Preparing financial offers • Following up the set up of the final technical solution • Maintaining and supporting the customer through the use of the solution
Ausbildung von Safa MRAD
2 Jahre und 6 Monate, Sep. 2010 - Feb. 2013
Engineering Studies in Telecommunications
National Engineering School of Tunis (ENIT)
1 Jahr und 9 Monate, Sep. 2008 - Mai 2010
Mathematics and physics
Preparatory Institute for Engineering Studies of Tunis (IPEIT)
Sprachen
Englisch
Fließend
Deutsch
Grundlagen
Französisch
Fließend
Spanisch
Grundlagen
Arabisch
Muttersprache