Sander Ruitenberg
Angestellt, Global Head of Omnichannel & Digital Operations, CSL Vifor
Opfikon, Schweiz
Werdegang
Berufserfahrung von Sander Ruitenberg
Bis heute 3 Monate, seit Feb. 2024
Global Head of Omnichannel & Digital Operations
CSL Vifor
Responsible for developing digital programs for the immunology portfolio, innovating customer engagement and service delivery models with an omnichannel focus. Created omnichannel customer engagement strategies and implementation models, and developed connected care programs with new ways to access product websites and connected solutions.
Focus on building transformative governance frameworks and excellence models that will enable us to excel in Connected Health product design and development, as part of our Data & Digital efforts within Global Drug Development. In particular, these efforts will drive the activation of customer value via well designed and configured Connected Health product systems that are highly amenable to market adoption.
11 Monate, Mai 2020 - März 2021
Global Business Owner, Novartis Chatbot Platform (assignment)
NovartisFocused on building a chatbot platform in support of the Novartis chatbot portfolio, established a governance framework and development model, with an industry-leading platform approach.
1 Jahr und 5 Monate, Jan. 2019 - Mai 2020
Global Business Owner, Dolphin Web Product (assignment)
NovartisLed the development, launch and roll-out of a website product based on the Drupal content management framework.
Launched Xolair® in dermatology for the chronic spontaneous urticaria indication and created the digital Novartis in dermatology presence with the “Skin to Live in” social media program.
6 Monate, Aug. 2012 - Jan. 2013
Marketing consultant
Glaxo Smith Kline
Temporary transition support following the sale of Toctino® to GSK.
2 Jahre und 7 Monate, Jan. 2010 - Juli 2012
Global Brand Director
Basilea Pharmaceutica
Lead the launch for Toctino® for chronic hand eczema and built a global multi-channel promotional platform.
Sprachen
Englisch
Muttersprache
Niederländisch
Muttersprache
Deutsch
Gut
Spanisch
Gut
Französisch
Grundlagen