Shane Flynn

is working from home. 🏡

Angestellt, Workforce Planning Manager, Belin Brands Group

Berlin, Deutschland

Über mich

Having attained an Honours Degree in Music, Media & Performance Technologies (BSc) from the University of Limerick, I am currently employed as a Workforce Manager for Berlin Brand Group GmbH customer support department. Where I excel is in dealing with people and solving their issues in a friendly and effective manner.

Fähigkeiten und Kenntnisse

SAP
Customer service
Support
Human Resources
Recruitment
Customer care
Customer Support
Service Management
Account Management
Workforce Management
People Management
Customer Relationship Management
Customer satisfaction
Customer Experience Management
Team leadership
Leadership skills
After Sales Support
Leadership
Reliability
Loyalty
Commitment
Communication skills
Team work
ambitious
Customer orientation
Organizational skills
Timekeeping
ability to work under pressure
Flexibility
Empathy
MS Office
Personaladministration
Management
Project Management
English Language
Customer Relations
HR processes
Workforce Planning

Werdegang

Berufserfahrung von Shane Flynn

  • Bis heute 3 Jahre und 1 Monat, seit Mai 2021

    Workforce Planning Manager

    Belin Brands Group

  • 3 Jahre und 10 Monate, Aug. 2017 - Mai 2021

    Customer service team lead

    Berlin Brands Group

  • 2 Jahre und 8 Monate, Jan. 2015 - Aug. 2017

    Customer Service Specialist

    Berlin Brands Group

  • 1 Jahr und 1 Monat, Jan. 2014 - Jan. 2015

    Customer Support Agent

    Berlin Brands Group

Sprachen

  • Englisch

    Muttersprache

Interessen

Sports
Travel
Music
Cooking

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