Simone Ziller
Angestellt, Product Owner - Salesforce, TRILUX Deutschland
Abschluss: Diplom-Betriebswirtin, Berufsakademie Breitenbrunn
Hamburg, Deutschland
Werdegang
Berufserfahrung von Simone Ziller
6 Monate, Jan. 2022 - Juni 2022
CRM Product Owner - Marketing und Service - D365
ECE Group GmbH & Co KG
Project Management for Implementation of D365 for Service Management and Prioritization of Requirements
3 Jahre und 10 Monate, März 2018 - Dez. 2021
CRM Projektmanager - Sales - D365
ECE Group GmbH & Co KG
Continuous development of a CRM system (Microsoft CRM) User Support User Training Project Planning Restructuring of Processes Conception and Implementation of a CRM system
3 Monate, Apr. 2017 - Juni 2017
Business Analyst CRM - Salesforce
DONG Energy Markets GmbH
Improvement of Salesforce.com and ongoing enhancements to meet business needs Continuously identify and implement CRM business process improvements and changes Work with management team to develop dashboards and reports to help run the business Facilitate coordination of CRM data and business processes to enhance reporting capabilities Creation and maintenance of training and reference materials Provide on-boarding and advance user training Configuration and Customizing of Salesforce.com
2 Jahre und 7 Monate, Sep. 2014 - März 2017
Sales Advisor B2B & CRM - Salesforce
DONG Energy Markets GmbH
CRM: Improvement of Salesforce.com and ongoing enhancements to meet business needs for example Implementation of Lead- and Opportunitymanagement Analysis of data and sales processes Creation of Reports and Dashboards Sales: Distribution of new technologies in the energy sector Preparation and negotiation of proposals
3 Jahre und 2 Monate, Okt. 2009 - Nov. 2012
Security Solutions Specialist Channel DACH
Cisco Systems Germany GmbH
Recording, dissemination and implementation of the channel program Plan, design and implement joint marketing activities with channel partners Identification of cross-functional projects to increase the business volume Identification, design and implementation of optimization processes Renewalbusiness Contect Security (IronPort & Scansafe)
1 Jahr und 11 Monate, Nov. 2007 - Sep. 2009
Sales Operations Coordinator EMEA
Cisco Systems Germany GmbH
Order Management and Product Procurement in cooperation with US headquarter Preparation of weekly, monthly and annually forecasts Developing and executing operational projects
1 Jahr und 5 Monate, Juni 2006 - Okt. 2007
Sachbearbeiterin - Clerk Flight Service Team
FTI Touristik GmbHProcessing flight time changes in the reservation system Telephone and written correspondence with partners and customers Complaint processing
2 Jahre und 1 Monat, Jan. 2004 - Jan. 2006
Reiseleiterin - Sales Representative
Thomas Cook AG
Selling and arranging travel excursions Cooperation with hotels, airlines and transportation companies Customer service
Ausbildung von Simone Ziller
3 Jahre, Okt. 2000 - Sep. 2003
Tourismuswirtschaft
Berufsakademie Breitenbrunn
Hotelmanagement Eventmanagement Travelmanagement
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Spanisch
Grundlagen
Französisch
Grundlagen