Susanne Andersson

Create and oversee customer and supplier accounts. Direct and optimize daily operational business including supervising the sales support team. Seek new business opportunities ad represented the company by attending business meetings and trade shows. Determine customer needs and execute short- and long-term business strategies to meet them. Connect with current and potential customers to learn business needs and key tactics to close towards contracts.

Led daily operational business and a small support team of 5 people who handled wholesale voice customer portfolio efforts for EMEA region. Developed new business and negotiated contracts with customers worldwide. Established and launched business strategies to maximise competitive advantage. Built client relationships and collaborated with wide range of current and potential clients. Conducted and presented strategic and business reports to management.

Managing the Sales Department, Responsible for the Carrier Portfolio of Vendors/Customers, Account Management of large Global Telecom Providers, Business Development mainly in EMEA, Implementing Processes & Improvements, Reports to Executive Management, Complex Negotiations both Technical and Commercial, Pricing Strategies to enhance Competitive Advantage

Working in the wholesale voice-team. Managing day-to-day business for international termination of retail and wholesale traffic including: selling, buying, routing and pricing. Implementing Trading Principles, Processes and Support Systems. Participated in Revenue Assurance, Margin Control, Exchange Rates and Floor Price Setting. Business Development predominantly in the Middle East and in Africa. Account Management of key accounts including bilateral negotiations for Sunrise retail traffic.

Responsible for trading and analysing trends in the securities and fund markets, Investigate subscription and redemption orders, monthly reconciliation of securities holding, calculations and claim of retrocession for Mutual Funds.

Responsible for the definition, implementation and day-to-day management of cost management and performance controlling related to the main product Voice. Performance reporting to management and other parts of the organisation. Responsible for adjustments and follow up of unreasonable data with other departments, Responsible for various projects as project leader and implementation of these projects, as well as optimising interdepartmental processes and continuous improvement.

Commodity Trader of Metals and Ferro Alloys on the International LME market, Contract & Price negotiations, Release of materials, Logistics & Control of Warehouse Balances.

Setting up accounts, Money transfer, Overseas payments, Loan handling, Providing clients with advise on Investments in various Securities & Funds managed by the bank.