Thorsten Broszies

Angestellt, Senior Program Manager AI for Customer Interaction Solutions, SAP SE, Walldorf, Germany

Walldorf, Deutschland

Fähigkeiten und Kenntnisse

Künstliche Intelligenz
Digitale Transformation
Geschäftsprozesse
Organizational Development
Beratung
Management
IT-Management
Sales business operations
Sales productivity improvements
Lean Management
Design Thinking
SAP solution implementation
SAP for Automotive
SAP SCM
SAP Solution Manager
Projektmanagement
Personalmanagement
Programm Management
Führungserfahrung
Auslandserfahrung

Werdegang

Berufserfahrung von Thorsten Broszies

  • Bis heute 4 Monate, seit Feb. 2024

    Senior Program Manager AI for Customer Interaction Solutions

    SAP SE, Walldorf, Germany

    • Overseeing business evaluation and the transformation of requirements into use cases for AI applications. • Supports execution of digital transformation and AI projects

  • 5 Jahre und 3 Monate, Nov. 2018 - Jan. 2024

    Senior Manager - Global Head of Adoption and Customer Engagement Processes

    SAP SE, Walldorf, Germany

    • Oversaw a team of ~80 personnel across 7 teams, tailoring adoption and consumption strategies for customer engagement. • Pioneered digital transformation projects, fostering crucial cloud capabilities across SAP business units and coordinating customer-oriented solution adoption services. • Successfully launched new practices to monitor customer product adoption, capture customer goals, and maintain 360-degree customer situation views. • Winner of 2022 Hasso Plattner Founders Award

  • 4 Jahre und 3 Monate, Aug. 2014 - Okt. 2018

    Senior Manager - Head of Industry Sales Operations

    SAP SE, Walldorf, Germany

    • Led global Sales Management operations that optimized business performance within SAP's industry solutions sector. • Orchestrated financial analysis and operations cadences and facilitated business review operations. • Supported the COO in managing the Industry Line of Business, incl. Strategy Development, Budget Planning, Staff Management and Execution. • Orchestrated the development and execution of strategic go-to-market framework

  • 3 Jahre und 7 Monate, Jan. 2011 - Juli 2014

    Manager - Head of Productivity Management Services (Inhouse Consulting)

    SAP SE, Walldorf, Germany

    • Directed a team of strategic in-house consultants, targeting productivity improvements within SAP. • Delivered consulting services predominantly to Sales and Marketing departments. Achievements: • Implemented over 40 improvement projects contributing significantly in cost savings and revenue increase. • Established over 10 new consulting practices based on LEAN, Design Thinking and Value Management methodologies. • Managed a network of 20 Key Account Managers ensuring efficient consulting engagements.

  • 1 Jahr und 11 Monate, Feb. 2009 - Dez. 2010

    Executive Assistant to COO and Executive Board Member

    SAP SE, Walldorf, Germany

    • Assisted COO in routine tasks such as meeting coordination, client interactions, communication activities, and inter-departmental liaison. • Managed strategic COO-based projects and activities. • Established an integrated communication model for the COO Board Area incl. the implementation of a Web2.0 / Social Media format for the COO to exchange with employees. • Developed a strategic framework strengthening the collaboration between Development and Sales along the Software Product

  • 3 Jahre und 8 Monate, Juni 2005 - Jan. 2009

    Project Manager SAP Consulting

    SAP Deutschland SE & Co KG, Walldorf

    • Led SAP implementations and roll-outs at the international level, focusing on automotive OEMs. • Formulated and led a new team of SAP Solution Manager consulting experts.

  • 2 Jahre und 11 Monate, Juli 2002 - Mai 2005

    Solution Consultant SAP Consulting

    SAP Deutschland SE & Co KG, Walldorf

    • Implemented SAP solutions in international projects at leading Automotive OEMs. • Enhanced business process knowledge for production and logistics processes in OEMs and Suppliers.

  • Diplomand

    BMW AG

  • Praktikant

    Accenture GmbH

  • Praktikant

    ABB Schalt- und Steuerungstechnik GmbH

Ausbildung von Thorsten Broszies

  • 4 Monate, Nov. 2011 - Feb. 2012

    IE Business School

  • 1996 - 2002

    Aeronautics and Aviation

    Universität Stuttgart

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Fließend

  • Französisch

    Gut

  • Spanisch

    Grundlagen

Interessen

Travel and foreign cultures
Skiing
Running

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