Yvette Willekens

will be available soon. 🕒

Angestellt, Global Principal Customer Success Director, Microsoft Schweiz GmbH

Bressaucourt, Schweiz

Fähigkeiten und Kenntnisse

Change Leadership
Team Management
Team Leading
Training & Coaching
Business Analysis
Solution Architecture
Technical Architecture
Domain Architecture
Problem solving
Troubleshooting
Risk Management
Change Management
Service Management
Project Management
Project Leading
Data Center Design
Business Continuity Management
Disaster Recovery Plan Design
Commvault
Service Level Agreement
Service Level Objective
Operational Level Agreement
Service Orientation Architecture
Service Catalog
Product Selection Processes
PaaS
SaaS
IaaS
Hybrid Cloud
Virtualization
Microsoft Azure
Citrix XenServer
VMware ESX
Hyper-V
Office 365
Windows Server 2012
Windows Server 2008
Windows 2003 Server
Unified Communications
Enterprise Mobility
Microsoft Exchange
Active Directory
ADFS
Microsoft Forefront
Lync Server
Skype for Business
Blackberry Enterprise Server
Microsoft SharePoint Server
SQL Server
BizTalk Server
SNA
HIS
Presentation
Pre Sales
SAN
Data Migration
System Migration
IT Consolidation
Standardization
ITIL
TOGAF
Technical Consulting
Customer Relationship Management
DNS
Managed Services
AWS

Werdegang

Berufserfahrung von Yvette Willekens

  • Bis heute 2 Jahre und 9 Monate, seit Sep. 2021

    Global Principal Customer Success Director

    Microsoft Schweiz GmbH

    Role is comparable with Client Chief Operations Officer, assuring the success of delivery and operations for S500 customers with head quarters in Switzerland. Pro-actively monitoring of committed commercial agreements, continuous improvement of service delivery, leading virtual teams of Customer Success Account Managers and Solution Architects.

  • 4 Jahre und 9 Monate, Jan. 2017 - Sep. 2021

    Senior Enterprise Architect, Global and Strategic Accounts

    Amazon Web Services

    Role is comparable with Client Chief Technology Officer, I was dedicated to customer Novartis. I brought prescriptive guidance for my customer’s technology roadmap. As trusted advisor, leading proof of concepts, participating in customer’s architecture board, guiding projects according to customer’s processes and principles, conducting AWS customer speaker events. Member of AWS Health Care and Life Sciences Community. Actively contributing to the AWS technical roadmap. Delivery of reference architecture.

  • 4 Jahre und 2 Monate, März 2016 - Apr. 2020

    Co-founder

    Proteo

  • 1 Jahr und 2 Monate, Dez. 2015 - Jan. 2017

    IT Service Delivery Manager

    Bedag Informatik AG

  • 3 Jahre und 4 Monate, Okt. 2013 - Jan. 2017

    Senior Solution / Infrastructure Architect

    Bedag Informatik AG

  • 2 Jahre und 10 Monate, Feb. 2014 - Nov. 2016

    Technical Account Manager

    Bedag Informatik AG

  • 1 Jahr und 1 Monat, Nov. 2013 - Nov. 2014

    Senior IT Project Manager

    Bedag Informatik AG

  • 1 Jahr und 7 Monate, Apr. 2012 - Okt. 2013

    Senior Windows System Engineer

    Baloise Group
  • 1 Jahr und 1 Monat, Apr. 2011 - Apr. 2012

    Senior Windows System Engineer

    Hostbasket - Telenet

  • 2 Jahre und 4 Monate, Jan. 2009 - Apr. 2011

    Senior Windows System Engineer

    Integration East-Flanders

  • 1 Jahr und 1 Monat, Jan. 2008 - Jan. 2009

    IT Strategy & Transformation Consultant

    Getronics

    European Parliament: Designed and implemented a team collaboration solution based on SharePoint 2007 for 6K+ users. GDF Suez: Resolved a critical and possible disastrous problem in the nuclear power plant at Doel. Led 20 Sys Admins that successfully migrated 100K+ users from Exchange 5.0 to 2003 to 2007. Designed and deployed a BlackBerry Enterprise Server for 1K users.

  • 3 Jahre und 1 Monat, Jan. 2005 - Jan. 2008

    Team Leader Windows System Engineering

    Baloise Group

    Led and managed a team of Windows System Engineers up to 15 members. Migrated, consolidated and standardized 3 data centers of a bank with 2 data centers of another financial institution and multiple smaller insurance companies.

  • 4 Jahre und 1 Monat, Jan. 2001 - Jan. 2005

    IT Infrastructure Supervisor

    Baloise Group

    Supervised 30+ employees from the Service Desk, System Engineering, Data Center & Field Operations departments.

  • 3 Jahre und 1 Monat, Jan. 1998 - Jan. 2001

    IT Project Manager & Leader

    Baloise Group

    Managed and led the migration of 5K+ users from MS Mail to Exchange 4.0, 5.0, 2000, 2003 and 2007

  • 5 Jahre und 1 Monat, Jan. 1996 - Jan. 2001

    Windows System Engineer

    Baloise Group
  • 2 Jahre und 1 Monat, Jan. 1993 - Jan. 1995

    Executive Assistant to the CEO

    Diskover IT

  • 5 Jahre und 1 Monat, Jan. 1988 - Jan. 1993

    Sales Manager | Assistant Director of Sales

    Horus IT

Ausbildung von Yvette Willekens

  • 1985 - 1989

    Finance & Accountancy

    VDAB

Sprachen

  • Englisch

    Fließend

  • Französisch

    Fließend

  • Niederländisch

    Muttersprache

  • Deutsch

    Gut

  • Portugiesisch

    Grundlagen

  • Spanisch

    Grundlagen

  • Italienisch

    Grundlagen

  • SwissGerman

    -

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