Customer Success Manager - German (m/f/d)
- Berlin
- Business Development
- Full time
Recruiter
We're looking for a motivated and driven Customer Success Manager - German (m/f/d) who will help us shape our team, drive the company to the next level, and have the most direct influence on our success.
Your Tasks – Paint the world green
- You will be responsible for sourcing new partners and closing new partner contracts for the further growth of our business
- You are the face of FlixTrain to our partner accounts and represent us in external meetings
- You work closely with internal stakeholders, including production management and planning, to optimize the services of your partners across our network
- You are responsible for calculating and checking partner payments in collaboration with finance & accounting
- You are creative when it comes to finding new solutions, promoting your partner's business and increasing our profitability
- You will build a strong partner network to enable additional trains and connections across Europe
- You will play an essential role in transforming the transport industry, which will lead to the long-term success of the company
Your Profile – Ready to hop on board
- Completed studies in business administration, communications, or related field
- Excellent English and German language skills
- 2-5 years of relevant professional experience, ideally in supplier, partner or account management, or in customer success
- Strong analytical and critical thinking skills and high attention to detail
Our Perks – More than just a job
- You have an impact. With innovation and smart technology, we are creating the easiest way to travel. We want your ideas and give you autonomy to make them reality.
- Flix is flexible. Organize your own schedule with trust-based hours and up to 60 days of working from (m)anywhere. We are an office-first company, and we encourage all employees to come regularly to their local office.
- Travelling is our passion. Discover the world with your free Flix rides and bring along your friends and family for half price.
- Teamwork makes the dream work. Our FlixTeam has people from over 80 different nations. We work in a multicultural environment where we can challenge and support each other.
- We're not only green in color. We’re building for the long term, and that means protecting our planet. We constantly test new green technologies and compensate for the CO2 after all our business travel since 2018.
- Your well-being is important to us. To treat your mind and body we will give you a competitive paid time off package, mental health support including 1:1 consultations with a psychologist, and a neat discount on UrbanSportsClub memberships.
Want to rewrite the history of mobility with us? Then join our ride and apply now. We're excited to hear from you! We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply.
About Flix
We are a global mobility provider with headquarters in Europe and the United States. Since 2013, we have changed the way millions of people have traveled, offering new alternatives for convenient, affordable and eco-friendly travel. Thanks to a unique business model and innovative technology, we have quickly established one of the largest long-distance mobility networks in the world – and our journey has just begun.
The following video shows our amazing success story:
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