Workplace Operations Team Lead

About GetYourGuide

GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, people from all over the world have booked more than 150 million tours, activities, and attraction tickets through GetYourGuide. Powered by a global team of over 800 travel experts and technologists, we are headquartered in Berlin and have 17 local offices around the world. Visit our careers website to learn more.

Team mission

Our mission is to provide best-in-class spaces and services to all of our employees, no matter where they are. Our offices are spread all around the world: we have our Headquarters in Berlin, a Tech Hub in Zurich and 15 other offices spread around the globe. Your role will include overseeing daily operations of these locations, ensuring facilities are maintained to the highest standards, and health and safety compliance is upheld.

You’ll play a key role in bringing our culture to life, enhancing the employee experience and cultivating a workplace that encourages innovation.

You will:

• Own the strategy that supports our in-person first culture.
• Partner with cross functional teams to enhance our workplace experience and space utilization.
• Ensure our offices comply with all relevant regulations, safety standards, and company policies.
• Plan, execute, and monitor projects from initiation to completion, ensuring adherence to deadlines, budget, and quality standards.
• Create and implement change management strategies, project documentation, communications, and plans.
• Oversee the annual budget, optimizing resources and aligning financial planning with strategic objectives.
• Act as a role model, fostering a positive work environment and encouraging collaboration across functions and teams.

Who you are

• You have experience in building and leading high performing teams
• You have deep knowledge of facilities management, health and safety regulations and workplace obligations in Germany. Experience in those areas in other countries is a plus.
• You make decisions based on rational reasoning and data and you are able to consolidate and present data confidently to senior management.
• You have a "can-do" attitude and a strong bias for action, even in ambiguous situations.
• You have previously led the implementation of new initiatives involving a wide variety of stakeholders.
• You have strong communication & negotiation skills.
• You are organized and demonstrate flexibility with changing priorities.
• You are fluent in English and German and comfortable in reading German contracts and official documents.

How we set you up for success:

• Invest in your development with an annual personal growth budget
• Become a part of our success with virtual stock options
• Enjoy flexibility with a hybrid work-from-home and telecommuting policy
• Save on transportation costs with discounted public transportation tickets
• Support your loved ones with generous maternity and paternity leave policies

And more...

We look forward to hearing from you

Unlock your full potential and join our mission to create unforgettable experiences for millions around the world. If you have the skills and passion for joining our team, we invite you to apply by submitting your CV/resume in English through the form below. Check out how we hire for tips and visibility into our process and check out life at GetYourGuide. If you have any further questions, please do not hesitate to contact us via jobs@getyourguide.com.

We are an equal-opportunity employer

Our commitment is that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with the application.

Important notice: Protect yourself from recruitment scams

We want to ensure your safety during the application process. Please be aware of potential scammers impersonating GetYourGuide recruiters. Remember, GetYourGuide never requests payment or sensitive personal information during recruitment. All official job opportunities are exclusively posted on our Careers page. If you suspect fraudulent activity, report it to jobs@getyourguide.com. Stay vigilant and protect yourself from recruitment scams.

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