Description
Hobart and William Smith Colleges is looking for a Registrar Coordinator who is excited about providing exceptional service to HWS students, faculty, staff, and alumni as part of a dynamic Registrar team. Reporting directly to the Registrar, the position provides administrative and technical support for the office and serves as the front-facing customer service representative, acting as a resource for the entire community around grading, degree declaration, classroom reservations, graduation, diplomas, etc. The work is varied and encompasses a wide variety of administrative responsibilities. The role requires the ability to work independently, with attention to detail, and a good understanding of policy and procedures.
The ideal candidate will come with energy and a willingness to learn, as well as the interpersonal and communication skills to serve a diverse population.
Essential Responsibilities:
- Manages the phones, walk-ins, and emails for the office.
- Enters and maintains student data - major and minor declarations, advisor contact, demographic and address information, transfer and AP credits, course withdrawals, grade changes, Dean's list, probation, honors, and academic awards, etc.
- Produces enrollment and degree verifications.
- Issues official and unofficial transcripts and manages the transcript requesting process through a third-party vendor.
- Creates, maintains, and manages the archiving of individual student files, both paper and electronic.
- Understands, complies with, and communicates around the Family Educational Rights and Privacy Act.
- Assists with on-line processing of student registrations, drop/adds, grades, data-entry and classroom scheduling.
- Coordinates and oversees the degree application process and orders and manages diplomas.
- Interviews, hires, and supervises student employees.
- Manages the office by creating purchase orders, processing payments, and ordering office supplies.
- Other duties as required.
Other Information:
This is a full-time, 12 month, non-exempt, benefits eligible administrative position. Occasional evening or weekend work will be required, in supporting events. This position description is not all-inclusive, as other tasks or responsibilities may be assigned. The hourly range for this position- $20/hr- $22.50/hr.
Qualifications
Minimum Qualifications:
- A college level degree (Associate’s or Bachelor’s) preferred.
- Knowledge of, or ability to quickly learn, Microsoft Office software tools (Word, Excel, PowerPoint, Outlook) as well as other software systems (25Live, PeopleSoft, etc.).
- Ability to manage multiple, competing, and time-sensitive projects in a fast-paced environment.
- Strong interpersonal and communication skills, and a sensitivity to working with a multi-cultural, diverse community.
- Self-directed with an ability to work independently.
- Strong attention to detail.
- Ability to work collaboratively with constituents throughout the organization at every level.
- Flexible and adaptable with a strong customer service orientation.
Application Instructions
Review of applications will begin immediately and continue until the position is filled. Interested applicants are encouraged to submit a cover letter, resume and the names with contact information of at least three (3) professional references to our application service, Interfolio (utilizing the Apply link on the right). Background check required.
If you have a question or need help on uploading your application materials, please contact Interfolio's support team at help@interfolio.com or call 1-877-997-8807 between the hours of 9:00 a.m. through 6 p.m., EST, Monday through Friday.
For more information and to apply, visit https://apply.interfolio.com/139059
Hobart and William Smith Colleges are committed to providing a non-discriminatory and harassment-free educational, living and working environment for all members of the HWS community, including students, faculty, staff, volunteers, and visitors. HWS prohibits discrimination and harassment in their programs and activities on the basis of age, color, disability, domestic violence victim status, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected under the law. Discrimination on the basis of sex includes sexual harassment, sexual violence, sexual assault, and other forms of sexual misconduct including stalking and intimate partner violence, and gender-based harassment that does not involve conduct of a sexual nature.
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