Established in 2011, Samsung SDS Cello Logistics (part of the Korean multinational Samsung Group) is one of the fastest growing logistics service providers in the world and specializes in innovative logistics services by developing and applying optimized solutions and providing SCM consultancy to customers based on their own Cello platform. The company is active worldwide in 40 countries employing more than 4.500 logistics experts.
Einleitung
Aufgaben
For our company, Samsung, we are looking for candidates who are willing to join our team and coordinate Samsung Distribution in Germany.
Execute daily transport related operations for one of Samsung SDS’s key customers. Responsible for monitoring outbound operations, customer service and act as resolute problem solver. Be the first and main contact for the customer, carrier and SDS warehouse colleagues for day to day operations. Next to the daily operational tasks you are main contact person to guide operational changes based upon your tactical insight and knowledge.
KEY ACTIVITIES
The Logistics Coordinator is part of the Samsung SDS DE team located in Halle near Leipzig.
- Execute daily transport planning and coordination of loading and deliveries to customers.
- Customer booking process execution (customers located in Germany)
- Act as a contact person for sales subsidiary, logistics partners and customers in order to answer questions regarding order situation, administrative bookings, customer requirements, distribution conditions, documentation and IOD’s in order to provide an optimum service level
- Monitoring and control of all Samsung's shipments
- Checking possibilities and conditions of express delivery
- Take corrective actions towards carriers in case when agreed performance isn’t met
- Arrange/prepare month end volume peaks with all stakeholders involved
- Analyze logistical bottlenecks and opportunities
- Translate logistical issues/problems into workable solutions
- Solve complaints/anomalies
- Pro-actively act/inform customers on outbound progress
- Back-up/assist in supporting other disciplines in transportation team
- Cooperation with transport LSPs and Warehouse Operations
Qualifikation
For this role we are looking for a candidate with a positive and enthusiastic mindset, passion for logistics and strong motivation. A person who will independently serve as main contact for Samsung SDS customer, has the capabilities to build up a strong relationship with all stakeholders involved and provide outstanding customer service. Our ideal candidate is a decisive and flexible problem-solver with a strong hands-on mentality that is used to work in teams, but can also work independently.
- Logistics education (at least common ground with Logistics)
- Minimum 1 year of relevant experience
- Good Microsoft Excel skills
- Assertive personality
- Customer orientated
- Curious, eager to learn and pro-active attitude
- Constructive problem solving skills
- Proficient level of German in speaking and writing
- Business English in speaking and writing
- Ability to prioritize multiple requests and responsibilities in a fast paced environment
- Team player, built and maintain strong relationships with stakeholders involved
Benefits
WHAT WE OFFER
- Great learning environment in one of the fastest growing logistic companies
- Access to the newest technologies
- Great working place with young, professional team
Noch ein paar Worte zum Schluss
If this role matches your profile please send your CV and motivation letter (English or German) to the Samsung SDS HR Department.