The Customer Profitability Management (CPM) team is responsible for the management and development of innovative system solutions that generate valuable business insights about our customers and profitability in the Red Bull organizations around the globe.
In this role, based on business and user needs, you’ll be entrusted with identifying, designing, and implementing system enhancements and new technologies that improve the user experience, the quality of data and reporting capabilities, leading to process efficiencies. You’ll be responsible for implementing our CPM tools in subsidiaries worldwide, as well as ensuring that there are correct processes in place for the analysis of customer profitability. Additionally, you’ll act as a point of contact for local Key Users and support them in case of any tool questions as well as system issues.
Areas that play to your strengths
All the responsibilities we'll trust you with:
As a Profitability Systems Project Manager, you'll be responsible for various projects. You’ll identify areas of improvement and define business requirements for the enhancement of our systems with a focus on reporting capabilities and user experience, documented in so called BSS – Business Scope Statements. Moreover, you’ll take part in designing new system developments with the support of internal and external consultants. In addition, you’ll lead the implementation of CPM tools in Red Bull subsidiaries worldwide and you’ll provide training, communication, and post-implementation support to users. Therefore, an understanding of complex technical solutions is essential, as well as a general technical affinity.
In this role, you’ll act as a partner for subsidiaries in establishing and fully exploiting the potential of our CPM tools with a focus on business processes. You’ll collaborate with teams from different departments such as International Sales, IT, Data Supply Chain and Operations, in order to keep a strong alignment in the short and long-term strategy.
You’ll act as a global point of contact for the CPM tool and help local key users around the world in case of process or system-related issues and questions. Thereby, you’ll ensure proper system functioning, find efficiencies and tackle areas of opportunity concerning system handling and related business processes within the CPM system. Furthermore, you’ll work on initiatives that aim to support subsidiaries in improving their data and process quality.
Another task is the conception and creation of trainings and workshops as well as the preparation of related materials and documentation. You’ll hold on-site and online trainings for the system users of our subsidiaries to ensure proper system handling and to strengthen the connection with key users.
Your areas of knowledge and expertise
that matter most for this role:
- At least 4 years of relevant experience in Project Management/IT/Finance/Controlling
- University Degree in Business Administration or Finance
- Fluent in English, German is a plus
- Strong IT skills and technically savvy, familiarity with ERP systems or any integrated business analytics tool is an advantage (SAP - CRM, ERP (SD, FI, COPA), S4/HANA, SAC, BI or Essbase, Hyperion, etc.)
- Experience in project management and creating reporting solutions
- Understanding of complex technical solutions and general technical affinity
- Experience in the FMCG industry and/or focus on sales controlling is an advantage
- Ability to understand complex processes, identify risks and find solutions
- Results-oriented team player with strong communication and presentation skills
- Travel 0-10%
