Customer Program Manager (x/f/m)

• You are the primary contact for commercial inquiries of your customers.
• You will manage customer projects as "CEO of the project", ensuring adherence to time, scope, quality, cost, risk and other related parameters.
• You will also be responsible for the internal coordination and reporting of all aspects of client contracts with all relevant departments.
• Creating and maintaining contract overviews to track budget, deliverables, requirements, schedules and risks is also part of your responsibilities.
• You will be responsible for organising regular contract meetings, lessons learned meetings and other meetings.
• You will also prepare quotations for existing customers and coordinate sales activities with the sales team.
• In addition you will support the sales team with future sales.

• You ideally have a degree in international business (FH, university).
• You also have technical knowledge in the fields of mechanics, electronics and software.
• You have already gained experience in a similar position in a high-tech environment, preferably in aviation, as well as in direct contact with customers (military and civilian).
• Fluency in English and a good command of written and spoken German are essential.
• Knowledge of project management and risk management is a prerequisite.
• Ideally you have experience working for/with East Asian companies.
• You are a team player with business acumen, customer focus and analytical skills.
• You also have intercultural communication, organisational and coordination skills.
• In stressful situations you are characterised by your ability to remain calm.
• You think outside the box and are willing to travel worldwide (up to 30%).

• Varied work in the field of unmanned helicopters
• Dynamic environment with team spirit
• Benefits like sports offer, meal subsidy, fresh fruits and employee events
• Individual training opportunities
• Flexible working hours and the possibility to work from home office
• We take work life balance seriously!