Joël Cirkel

Global Account Manager for the Radisson Hotel Group. My portfolio includes all of Western Switzerland, including the focus cities Basel, Berne and Lucerne. Additionally, I manage the local clients for the Radisson Blu Hotel Basel.

Sales-, Marketing and Revenue management at Accent Hotels for their property "Aiden by Best Western @ Stadtgut Hotel Steyr" - Successful opening (part of pre opening team) of the property on the 12th of July 2021. - Sales and Marketing for the property (direct contact, KAM, RFPs). - Revenue management and yielding for the property. - Event management for opening events and ongoing event planning for future business- and leisure events. - General support of the front office and reservation teams.

- Representation of all Hotelite hotels, including on congresses and business events with focus on the hotels in Dresden and Chemnitz in German, English and Dutch - Direct customer contact via phone / in person plus follow up including contracting - Online and Offline Marketing - Market- and competitor analysis - Support of the Convention Sales personell in Chemnitz and Leipzig - Execution of tasks in Opera PMS, Lanyon, Ratefinding, Merlin and other hospitality related tools

- Representation of all Hotelite hotels, including on congresses and business events with focus on the hotels in Dresden and Chemnitz in German, English and Dutch - Direct customer contact via phone / in person plus follow up including contracting - Online and Offline Marketing - Market- and competitor analysis - Support of the Convention Sales personell in Chemnitz and Leipzig - Execution of tasks in Opera PMS, Lanyon, Ratefinding, Merlin and other hospitality related tools

Tasks, duties and education: - Administrative coordination and support for three area sales managers - Training in Salesforce, Opera PMS, Lanyon, Fairmas and other hospitality related tools - Statistics and monthly reporting - Budget calculations - Production of contracts and offers - Cold-calling, customer acquisition - Support of sales and marketing activities - Market- and competitor analyses - Internal communication and coordination - Managing congress organisation for one of our properties

Corporate Recruiter / HR Recruiter for Start-up in Amsterdam. Tasks, duties and education: - Training in Salesforce, LinkedIn Recruiterseat, XING(XTM), Broadbean, Indeed, Monsterboard and Google G-Suite - Recruitment for all own brands on the DACH-market (Cold Acquisition, Database, Jobposts) - HR tasks / post-placement including leavers, promotions, law-issues, etc. - Interviews with applicants (phone-screening, Skype, in-person) - The organisation of team-building exercises and training

Part-time Job as medical staff for various events

Part-time student job (09/15-10/18) / Full time gap-job (11/18-04/19) for graduate job search as Paramedic for the German Red Cross. Tasks, duties and education: - Shifts on ambulance vehicles - Participation in trainings - Check of emergency-response vehicles - Active enhancement of quality management - Active enhancement of team through teambuilding exercises - Advanced psychological stability / stress-resistance training

F&B Internship in the conference centre / Banquette area as well as various restaurants of the Hilton Dresden: Tasks, duties and education: - HACCP education - Education "Gesundheitsausweis" - Event coordination in Banquette and Conference Centre - Active service in Restaurants and Banquette area - Insights in Operation Managment - Insights in Event Sales

Student-wellbeing-management and Event management for residents of the Bainfield student residency complex Tasks, duties and education: - Organisation of monthly events for students - Special "welcome to Europe" events for international students - Night-shifts for student supervision (medical / security emergencies) - Scottish mental-health first aid training and special focus on student support

Part-time position as tour guide (aviation and non-aviation areas) as well as event coordinator. Tasks, duties and education: - Security training for full access in all areas - Guided tours with up to 50 PAX through all areas - Event coordination for events (25-400PAX) - Sales and booking management for the conference centre and co-working area - Aviation-knowledge training for other tour guides

One-year "Bundesfreiwilligendienst" as paramedic for the German Red Cross. Tasks, duties and education: - Shifts on ambulance vehicles - Participation in trainings (including the education for becoming a paramedic) - Political education provided by the German state - Organisation of in-house events and "open-door-days" for the public - Check of emergency-response vehicles - Active enhancement of quality management

Trimester Abroad Focus: - Leadership, Innovation and Technology / Management for Airlines, Events, Tourism and Hospitality - Airline Management and Marketing - Service Management and managing expectations - Aviation Management - Aviation Scheduling & Charter planning - Global Airline Industry

Focus: - Tourism Management (Main focus) - Event Management (Secondary focus, voluntary took all classes) Additional classes: - Apps and digitalisation in tourism - Digital Events - Event Marketing and Branding - Intercultural competences - F&B Management, focus on Events