Shaun Theunissen

Berufserfahrung von Shaun Theunissen

• Bis heute 5 Jahre und 11 Monate, seit Aug. 2018

  Mechatroniker

  SMG GmbH

  Einsatz als Mechatroniker bei Fa. SMG GmbH in Kehl während der Deutschkurs-freien Zeiten.

• 4 Jahre und 1 Monat, Mai 2014 - Mai 2018

  Assistant Technical Manager

  Liebherr-Great Britain Ltd

  Lead a small team of highly skilled Product Support Engineers who in turn manage the operations, logistics and planning of a team of 18 Field Service Engineers. Provide technical support and advice on operations,repairs,maintenance, job planning, legislation and safety to customers and industry specialists. Manage the I.T. requirements for Field Service Engineers. Communicate effectively with customers to ensure that repairs are carried out in a timely fashion and customer expectations are met and exceeded.

• 4 Jahre und 8 Monate, Sep. 2009 - Apr. 2014

  Technical Support Engineer

  Liebherr-Great Britain Ltd

  Provide telephonic support to customers and Field Service Engineers on the full range on Liebherr Mobile and Large Crawler Cranes. Manage the day to day planning and logistics of Field Service engineers. Manage parts orders and delivery for Field Service Processes. Provide information to administration and warranty departments to enable successful warranty claims on behalf of customers and Liebherr-Great Britain.

• 1 Jahr und 8 Monate, Jan. 2008 - Aug. 2009

  Technical Support

  Liebherr-Africa (Pty) Ltd

  Development of a technical support division from the ground up. Assist external customers as well as Liebherr Field Service technicians with telephonic and hands-on support of the full range of Liebherr Mobile and Large Crawler Cranes. Provide support and guidance to Workshop and Field Service Foreman in a variety of technical and logistic capacities. Build up an online library of technical information and ensure that all engineers have access to it.

• 1 Jahr und 2 Monate, Nov. 2006 - Dez. 2007

  Service Department Foreman

  Liebherr-Africa (Pty) Ltd

  Manage a team of 20 Field Service Technician, Workshop Technicians and semi-skilled assistants. Ensure timely turnaround of repairs to cranes in the workshop. Take calls from customers and allocate engineers and resources as required. Develop a system of safe operating procedures for all operations in the field and workshops.

• 1 Jahr und 6 Monate, Juni 2005 - Nov. 2006

  Trainee Salesman

  Liebherr-Africa (Pty) Ltd

  Understudy to Mobile Crane Salesperson. Prepare and submit tender documents and quotations for Mobile and Crawler cranes. Assist with sales inquiries. Assess customer requirements for specific lifting scenarios and make recommendations. All administrative work pertaining to the import, registration, licensing and sale of mobile cranes and related equipment.

• 11 Monate, Aug. 2004 - Juni 2005

  Instrumentation Technician and Plant Maintenance Fitter

  African Products (Pty) Ltd

  Industry: Maize Starch Refinery Location: Germiston, South Africa Maintain and repair plant and machinery in a food services industry where safety and quality were of the utmost importance. Ensure preventative maintenance is given a top priority to ensure maximum plant up-time and efficiency. Responsible for ensuring the correct operation of mills, conveyors, centrifuges, filtration units, pumps and a variety of other machinery. MSR- und Anlagentechnik

• 1 Jahr und 1 Monat, Aug. 2003 - Aug. 2004

  Plant Maintenance Fitter

  Zincor

  Industry: Zinc Refinery Location: Springs, South Africa Maintain and repair several sections of plant in a zinc refinery. Responsible for the preventative and corrective maintenance on a variety of machinery including centrifugal pumps, multi-stage pumps, molten metal pumps, gearboxes, hydraulic and pneumatic systems in a smelting and refinery environment. Supervision of semi-skilled labour in all matters pertaining to section maintenance and house-keeping.