Thierry Yge

Berufserfahrung von Thierry Yge

• Bis heute

  Senior Customer Satisfaction Engineer

  Adobe Systems

  Switch from Global Services Group to Support Group, my current job is to resolve customers/partners issues, report and find solutions together with our development team, and produce some knowledge base article to fill the gap of the documentations when applicable.

• 5 Jahre und 6 Monate, Aug. 2004 - Jan. 2010

  Senior Solution Engineer

  Day Software AG

  Part of the Global Services Group,Multiple cap owner, from technical project lead, to trainer, and on-site support at our partners/customers. Flexible, with ability to provide best expertise, and bring up to speed the customers/partners team to deliver on time.

• 1 Jahr und 8 Monate, Jan. 2003 - Aug. 2004

  Senior Performance Engineering

  Adhoc AG

  Assist customers to improve application performances by analyzing and conducting performance test scenarios. Build tools or use existing solutions such as Wily Introscope / QA Load Compuware to track key performance point, and report to the development team for best practice solutions.

• 3 Jahre und 1 Monat, Jan. 2000 - Jan. 2003

  Solution Engineer

  Day Software AG

  Deliver services to customers and partners (training/workshop, consulting, technical project lead, on-site support)