Alberto Roman Robles

Lecturing and development of projects based on Economics/Politics/Society Development in Latinamerica & Caribean Region.

Definition and setup of an entrepreneurial practice of ICT, Project management and Process optimization consulting in the Automotive industry. Application of methodologies and tools in order to align IT with business processes and best practices implementation in order to compliant with organizational standards as SOX, ITIL or ISO.

Relocation from Mexico to Germany, - Logistic, Integration and German learning.

Development of a SOX compliant administration and control to sustain the company’s strong growth worldwide by the implementation of a common unified ERP system • Definition and control of the milestones on the critical path to success • Change management involving the IT areas, the users and management • Establishment of a method for standardizing the process for future integrations

Constant, sustainable business development by increasing the number of key accounts focusing on the automotive, manufacturing and logistics industries • Market intelligence in the North American Region • Identification of key accounts and creating long-term trust relationships • Application of Solution Selling Methodology • Development of service portfolio • Support of sales force with a complete integrated delivery force • Business process consulting (BPC) to business process outsourcing (BPO)

Build-up of outsourcing operations to attract new business on the LATAM market • Definition of methods and procedures for the sale of outsourcing contracts • IT consulting and delivery services • Project management for service implementation

Representation of outsourcing within the presales team and project management for the sold outsourcing contracts • Analysis of IT TCO (total cost of ownership) • Comparison with ROI of IT investment • Alignment and scaling of technology to business processes and objectives

Sales support with technical IT proposals and service delivery models including data center operations, network and security control and certification of IT operations • Analysis of the operating environment • Coordination of outsourcing proposals • Design, administration and technical support of IBM’s printing and distribution center