Frank Pohle

Berufserfahrung von Frank Pohle

• Bis heute 12 Jahre und 9 Monate, seit Aug. 2011

  Global Head Deal Solutioning - Solution Director

  Atos

• Bis heute 19 Jahre und 4 Monate, seit 2005

  Global Head of Deal Solutioning Enduser Computing

  Atos

  Accountable for a most effective and customer orientated design of IT-Outsourcing solutions with high complexity and large scale. Also engaged in the negiotiation and implementation phase. Managing an international team of approx. 30 employees via the globe.

• 2002 - 2005

  Programm Manager within an Global Account

  Siemens IT Solutions and Services GmbH

  Developement of a global Solution of ServiceDesks, Global negotiation with the Customer and worldwide Implementation in five production center in the US, EMEA and APAC, including cross functional service platform and automation of processes. Teamsize was approx 35 employees from different countries.

• 2000 - 2002

  Global Head of CIC Sevicemanagement

  Siemens IT Solutions and Services GmbH

  Responsible for the Design and Implementation of the Global Standard Infrastructure for ServiceDesk and HelpDesk (Customer Interaction Center)

• 1995 - 2000

  Senior Project Manager

  Siemens IT Solutions and Services GmbH

  Several large projects, including the Year2000 Project for IT Infrastructure and Services

• 1993 - 1995

  Senior Consultant for Organizational Change, Process Design and Optimization

  Siemens AG

  Several optimization and consolidation projects. Consolidation of 35 helpdesks to 5, Automation of processes, etc.

• 1990 - 1993

  Consultant for Process Design and Optimization

  Siemens AG

• 1988 - 1990

  Executive Assistant

  Siemens AG

• 1984 - 1988

  Industriekaufmann

  Siemens AG

• 1981 - 1984

  Industriekaufmann

  Siemens AG