Olivia Grossenbacher

Angestellt, Digital Content Professional, Samsung Electronics Switzerland GmbH

Abschluss: CAS, Zürcher Hochschule für Angewandte Wissenschaften

**Zurich **, Schweiz

Fähigkeiten und Kenntnisse

Customer Service
Customer Relationship Management
internationale Erfahrung
Marketing
E-Commerce
Risk Management
Business Development
PR
Operations Management

Werdegang

Berufserfahrung von Olivia Grossenbacher

  • Bis heute 5 Jahre und 1 Monat, seit Juni 2019

    Digital Content Professional

    Samsung Electronics Switzerland GmbH

  • 1 Jahr und 6 Monate, Sep. 2015 - Feb. 2017

    Customer Care Satisfaction Analyst

    Samsung Electronics Switzerland

  • 8 Monate, Feb. 2014 - Sep. 2014

    Operations Manager

    RATIONAL International India Pvt. Ltd.

    • Motivate and guide three regional sales assistants • Clarify job description and improve daily processes • Stengthen the pre- and after sale process • Organize and maintain various data in different programs • Supervise payments and accounts receivables management • Introduce Inventory control and cost control of marketing material in India • Provide, arrange and present internal data • Prepare delegations’ visits and presentations for meetings • Conduct workshop with the Indian team

  • 8 Monate, Juli 2013 - Feb. 2014

    Business Development Manager

    German Centre for Industry and Trade Delhi Pvt. Ltd.

    • Deputy tasks of the Managing Director • Mentoring of trainees • Maintain and develop the overall marketing concept and budget planning thereof • Manage a sales system • Maintain and develop strong relationships with all counterparts • Write internal reports on market observation and analysis • Motivate and provide guidance to trainees and colleagues • Organize visits of delegation and event management

  • 2 Monate, Juli 2011 - Aug. 2011

    Specialist in Risk Management

    SIX Multipay AG

  • 3 Monate, Apr. 2010 - Juni 2010

    Marketing & Communication

    SIX Multipay AG

  • 4 Monate, Mai 2009 - Aug. 2009

    Internship

    Tännler Design

  • 2 Jahre und 1 Monat, Apr. 2007 - Apr. 2009

    Lead Management

    SIX Multipay AG

Ausbildung von Olivia Grossenbacher

  • 6 Monate, Feb. 2019 - Juli 2019

    Marketing strategy

    Zürcher Hochschule für Angewandte Wissenschaften

    Advanced Digital Marketing

  • 3 Jahre, Juli 2010 - Juni 2013

    Commerce

    Delhi University/ Shri Ram College of Commerce

    Marketing & Advertisement, Human Resource Management

Sprachen

  • Französisch

    Muttersprache

  • Deutsch

    Fließend

  • Englisch

    Fließend

  • Spanisch

    Gut

Interessen

sewing
Photography

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