PAYAL SHARMA

Angestellt, Commercial Operation Consultant, Suez Environnement

Bangalore, Indien

Fähigkeiten und Kenntnisse

Business Analytics
Customer Service Excellence
training and development
Customer Relationship Management (CRM)
SAP CRM
MS Excel
Project Management
Energy Management
Water management
Customer Service
Time Management
Meter Reading
Billing processes
MIS
Revenue Management
Team Management
Team leadership
Training
Business Development
Consumer survey
Database Management
Systems analyst

Werdegang

Berufserfahrung von PAYAL SHARMA

  • Bis heute 9 Jahre und 7 Monate, seit Dez. 2014

    Commercial Operation Consultant

    Suez Environnement

    Developed solutions for Consumer Data Survey, Monitoring, Quality Auditing, Database Management using variety of software. Participated in Project Planning, Process Implementation, CIP Module, and Resources (3M) Allocation & Budget Preparation. Commercial Counselor of Revenue Cycle Management issues for the business. Organized structural of ad-hoc operational analysis reports.

  • 5 Jahre und 3 Monate, Sep. 2009 - Nov. 2014

    Executive

    Torrent Power ltd

    Developed process of Revenue Cycle Management for Zone-2 with base of 1.5 Lac Customers. Worked on monthly reading and billing of high value customers. Setup process of Complaint Management for Bulk, HT and LMV 6 customers. Simulation of CMRI reading of 10,000 High Value consumers & ASCII conversion of CMRI Data for TOD billing purpose. Minimized assess billing of non-available reading of consumers through revamping of meters.

Ausbildung von PAYAL SHARMA

  • 1 Jahr und 6 Monate, Sep. 2009 - Feb. 2011

    Post Graduate diploma in business administration

    symbiosis centre of distant learning

    Human Resources

  • 2 Jahre und 11 Monate, Juli 2006 - Mai 2009

    Bachelor of science

    Dr. Bhim Rao Ambedkar University, Agra

    Statistics & Economics

Sprachen

  • Deutsch

    Grundlagen

  • Englisch

    Muttersprache

Interessen

Music
Travel
Reading

21 Mio. XING Mitglieder, von A bis Z