Patrick Hürlimann

Berufserfahrung von Patrick Hürlimann

• Bis heute 4 Jahre und 8 Monate, seit Okt. 2019

  Head Technical Change Control

  NatWest Bank

  Overall Responsibility of the Change Management governance Responsibility for the Change management related processes Chair of the recurring Production Change Advisory Board Staff Responsibility for 2 members of staff (1 in Switzerland, 1 in the UK) Reporting on Change management related KPI’s on a monthly and quarterly basis Change coordination with various 3rd parties and Group internal resources based in the UK Change Management Quality gate

• 8 Jahre und 2 Monate, Aug. 2011 - Sep. 2019

  Head of System Support

  RBS Group

  Crisis and incident management responsibility Deputy for Head of IT Operations IT Problem Management responsibility (from Jul 2018) Staff responsibility for 8 members of staff in CH and UK Overall provision of the organisations 24/7 support Planning and support of the business critical End of Period processing Overall Production environment support Access Management

• 8 Monate, Dez. 2010 - Juli 2011

  Recovery Manager

  Coutts & Co Ltd

  Crisis/Major incident Management 24/7 Incident Management 3rd Party Coordination Supporting our customers all around the globe

• 8 Monate, Apr. 2010 - Nov. 2010

  Market Data Specialist

  Coutts & Co Ltd

  Support for the productive trading environment First and Second Level Support for key Trading Systems such as ORS, Xkyte etc. First and Second Level Support of Financial information systems such as Reuters Dealing, EBS, Eurex, Reuters Xtra, Bloomberg, Telekurs Responsibility of the productive trading floor including maintenance of the Wey Trading floor distribution platform as well as the maintenance of the Business contingency emergency trading floor Monitoring responsibility for the trading environment

• 9 Monate, Aug. 2009 - Apr. 2010

  Service Desk and Trading Platform Expert

  SCS Swiss Computer Services

  Service Desk and Trading Platform Employee for RBS Coutts Bank Resolution of user problems Support in the various trading systems of RBS Coutts Bank Planning and implementation of new software versions Testing of new trading systems or important product updates Documentation of installation instructions for the various trading applications Daily Incident Management

• 1 Jahr und 11 Monate, Juni 2007 - Apr. 2009

  Abteilungsleiter Braune Ware

  Media Markt Schweiz AG

• 1 Jahr und 11 Monate, Juli 2005 - Mai 2007

  Stellvertretender Abteilungsleiter Computer Hardware, Software und Zubehör

  Media Markt Schweiz AG

• 1 Jahr und 9 Monate, Okt. 2003 - Juni 2005

  Abteilungsleiter Software

  Media Markt Schweiz AG

• 6 Monate, Apr. 2003 - Sep. 2003

  Verkäufer im Einzelhandel

  Media Markt Schweiz AG

• 2 Jahre und 8 Monate, Aug. 2000 - März 2003

  Elektromonteur

  Steinlin + Partner AG

• 4 Jahre und 1 Monat, Aug. 1996 - Aug. 2000

  Auszubildender Elektromonteur

  Steinlin + Partner AG