Ravi Sharma

Angestellt, Technical Support Engineer, Wicresoft, Shanghai, China

Shanghai, China

Über mich

I am an ITIL Certified professional with around 8 years of experience in the area of IT Support. Proficiency in IT Support L2, IT Ticketing tool, Outlook, Office365, Helpdesk, Hardware & Software installation, Windows Server, VMware, Backup & Restoration, Disaster recovery and Microsoft Azure etc. I am looking for a Job.

Fähigkeiten und Kenntnisse

1st and 2nd Level IT Support
Help Desk / Desktop Support
Microsoft Azure
IT System Administration
Computer Science
Windows Server
Active Directory
problem solving skills
Informationstechnologie
Technischer Vertrieb
Server
VMware
Windows
Administration
Linux
Engineering
English Language
Cloud Computing
System Integration
Installation
Hardware installation
IT Troubleshooting
Ticketing
Windows 10
Windows 7
ITIL
Remote Support
DHCP
DNS
Customer service

Werdegang

Berufserfahrung von Ravi Sharma

  • Bis heute 2 Jahre und 8 Monate, seit Okt. 2021

    Technical Support Engineer

    Wicresoft, Shanghai, China

  • 1 Jahr und 9 Monate, Jan. 2020 - Sep. 2021

    Systems Administrator

    Evalueserve Business Consulting Pvt Ltd, Shanghai, China

  • 4 Jahre und 9 Monate, Mai 2015 - Jan. 2020

    System Engineer

    Evalueserve.com Pvt Ltd

  • 1 Jahr, Juni 2014 - Mai 2015

    System Engineer

    Stratosphere IT Services, Pvt. Ltd, Noida, India

  • 10 Monate, Aug. 2013 - Mai 2014

    System Engineer

    US Tech Solutions

Ausbildung von Ravi Sharma

  • Bis heute

    Computers

    IASE University

Sprachen

  • Englisch

    Fließend

Interessen

Music
Travel
Video Games
Hiking

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