Suparna Basak

Angestellt, Support Executive lead, TCS - Tata Consultancy Services- Bethmann bank

Bangalore, Indien

Fähigkeiten und Kenntnisse

Vendor Management
Team Management
IT Project Coordination
reqirement gatheing
Problem Solving
banking
Agile Methods
Estimation method
Change Management
SLA Management
Production Support
to work in a multi-cultural

Werdegang

Berufserfahrung von Suparna Basak

  • Bis heute 9 Jahre und 2 Monate, seit Apr. 2015

    Support Executive lead

    TCS - Tata Consultancy Services- Bethmann bank

    Work On: Vendor Management , Change Management, Problem Management Banking Administration, Team Management( 6 member) ,ITIL process, BAU , Deployment, Windows 10 Migration, Agile Mode. Achievements Received 6 times client appreciation. 3 on spot award

  • 2 Jahre, Apr. 2013 - März 2015

    Functional Analyst for Common Wealth Bank of Australia - Sizing

    Tata Consultancy Services Ltd

    Work On Size Estimation (IFPUG rules) for ADM projects, Estimation for Production Support Project,Root Cause analysis, Status Reporting , SME interaction,

  • 1 Jahr und 1 Monat, Aug. 2012 - Aug. 2013

    Production support Executive for Johnson &Johnson

    Tata Consultancy Services

    Work On L2/L3 support, Enhancement of JAVA based Application, KT compliance documentation, Trainer for team members, SLA ,Defect Management, Change Management.

  • 2 Jahre und 5 Monate, März 2010 - Juli 2012

    Estimation Center of Excellence-TCS internal

    Tata Consultancy Services Ltd

    Work On L2/L3 support, Enhancement of JAVA based Application, Documentation, Facilitator of IEST tool & Estimation

Sprachen

  • Englisch

    Muttersprache

  • Hindi

    -

  • Bengali

    -

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