José Miguel Fonseca
Angestellt, ServiceNow Engineering, Critical Techworks
Lissabon, Portugal
Über mich
My work focuses on developing high-performing teams and information systems that empower organizations to achieve faster and improved outcomes. With a proactive attitude, I engage with the business strategy to drive process (re)design and delivery of suitable software solutions for IT services.
Werdegang
Berufserfahrung von José Miguel Fonseca
Bis heute 4 Jahre und 10 Monate, seit Sep. 2019
ServiceNow Engineering
Critical Techworks
Scrum Master ServiceNow DevOps Application Development (Scrum oriented) Operations Management (Kanban oriented)
6 Monate, Jan. 2019 - Juni 2019
ServiceNow Engineering
Volkswagen Digital Solutions
ServiceNow Maintenance and Enhancement Requirements Gathering and Analysis to implement Demand Management Module Proof of Concept (PoC) Development for Cost Contract Management Module
1 Jahr und 4 Monate, Sep. 2017 - Dez. 2018
Digital Enterprise Management Consultant
Axians Portugal
Service Management Solution Owner COBIT & ITIL Consultancy Enterprise Service Management Solutions Business Intelligence – Analytics Reporting & Dashboard Technical Lead Functional Specification Presales Activities Business Development Activities
8 Jahre und 1 Monat, Sep. 2009 - Sep. 2017
Service Management Consultant
NOVABASE
Service Management Architecture ITIL Consultancy and Implementation Multiple Platform Integration Architecture Business Intelligence – Analytics Reporting & Dashboard Technical Lead Functional Specification Presales Activities
Generation of source code documentation Implementation of a Licensing System
Development of specialized software for 3D Urban Planning Implementation of a Graphical User Interface for Distributed Hydrological Model
3 Monate, Juli 2006 - Sep. 2006
Web Developer
Competir
Creation and Web Development of the Company's website
Ausbildung von José Miguel Fonseca
2 Jahre und 1 Monat, Sep. 2019 - Sep. 2021
Information Systems and Technologies Management
Nova IMS Information Management School
6 Jahre und 10 Monate, Okt. 2000 - Juli 2007
Computer Science
Universidade Independente
Main Subjects: - Software Project Management - Programming Languages - Computer Graphics
Sprachen
Portugiesisch
Muttersprache
Englisch
Fließend
Französisch
Gut
Deutsch
Grundlagen
Spanisch
Gut