Szlobodan Szantracs

L1 and L2 Support for users in Jona, Basel, Geneva, Lugano and remote support Setup, Maintenance and repair of PCs, laptops, networks, printers, Avaya IP phones, iPhones, projectors, PC accessories. User administration in AD, MobileIron, IDM, System administration User support (GlobalMeet, MS Office, Citrix, VPN / RSA, Skype for Business / Lync, Web applications) Installation, configuring SW/HW Endpoint Security, SCCM, Video Conferencing Systems Networking, access control User training, documenting

System Management System maintenance GLT – building management system (illumination DALI/DIM, ventilation, heating, automatic doors, fireplaces, automatic / centralized door locking, pool systems, curtains, fire protection, etc ) Controlling and diagnosis of networked systems

System administration Assembly and repair of operating systems, IT equipment and networks Software and hardware maintenance in offices and in production First and second level helpdesk support Customer services in Serbian and English System and Network Administration Education of users Implementation of IT Projects in Coordination with GC IT Central Realization of migration projects System Management of Windows OS Programing in VB.net/SQL

System administration Assembly and repair of operating systems, IT equipment and networks for MPA and customer companies Software maintenance for customer companies First and second level helpdesk support for customer companies purchase and sale of equipment design of information systems scripting (ASP, PHP)

Management of company System administration purchase and sale of equipment design of information systems

System administration Assembly and repair of operating systems, IT equipment and networks for MPA and customer companies Software maintenance for customer companies First and second level helpdesk support for customer companies purchase and sale of equipment design of information systems scripting (ASP, PHP)