Tim Oesterlau
Angestellt, Business Process Manager, PERBILITY GmbH
Hamburg, Deutschland
Werdegang
Berufserfahrung von Tim Oesterlau
Analyse, Definition und Einführung von Prozessen v.a. im Vertrieb, Training, Kundensupport sowie Produktmanagement (inkl. Tooling im CRM und in Jira). Begleitung der Teams bei der Implementierung. Weiterhin Konzeption, Aufbau und Pflege der Unternehmensdokumentation, technischen Produktdokumentation sowie internen Anleitungen in Confluence. Prägung von Produktstandards inkl. zentraler Implementierungs- und Rollout-Leitfäden für Kunden.
1 Jahr und 3 Monate, Jan. 2018 - März 2019
Senior Project Manager Global PMO, Product Owner Salesforce CPQ
GfK1 Jahr und 10 Monate, März 2016 - Dez. 2017
Senior Manager New Business Development, Product Owner
GfKKey member of a global team that develops a digital business opportunity (stealth mode). Responsible for competitor and supplier analyses; strategic scenario planning; collaboration with agencies, consultants & partners (strategy, software dev, e-commerce, CRM, auditors, tech advisors, SaaS); documenting a platform blueprint based on agile principles; product development; planning & execution of pilot studies; developing user stories, technical documentation and stakeholder management.
Sales & design of digital research projects combining behavioral & survey data. Also responsible for client service, consulting, project management, analysis, report generation & marketing material. Additional long term projects: (1) R&D project re: recruitment of research participants in the digital era, (2) Project Management & pitch preparation for a newly developed multi-channel dashboard, (3) One of 25 hand-picked members of a global strategic initiative for the Management Board
8 Monate, Dez. 2012 - Juli 2013
Senior Consultant Client Services
GfK nurago GmbH
Sales & design of digital research projects combining behavioral & survey data. Also responsible for client service, consulting, project management, analysis, report generation & marketing material.
2 Jahre und 1 Monat, Nov. 2010 - Nov. 2012
Sales Manager
YouGov Deutschland AG
German lead for the YouGov BrandIndex, responsible for revenue and technical leadership. Product management & sales of a dashboard and subscription based data product, including: planning and execution of marketing activities (fairs webinars, articles, regular column in WirtschaftsWoche Online), development of new solutions & services, etc.
2 Jahre und 9 Monate, Feb. 2008 - Okt. 2010
Project Manager
YouGovPsychonomics AG
Project management and client service for the YouGov BrandIndex, including: report generation; data analyses; press relations; internal & external software trainings; development of new KPIs, reports and solutions; survey scripting. Other projects: (1) Development of a standardized name testing solution in cooperation with an external agency, (2) Omnibus projects, (3) Ad-hoc projects
10 Monate, Apr. 2007 - Jan. 2008
studentischer Mitarbeiter, Diplomand
psychonomics AG
2 Jahre und 3 Monate, Okt. 2004 - Dez. 2006
Hilfskraft
Uni Oldenburg (Institut für Physik, Psychologie sowie Pädagogik)
Long term scientific assistent: (1) Institute for Physics: statistical analyses & milestone report for an EU funded research project in cooperation with Airbus & EADS, (2) Institute for Psychology: diverse tasks within a DFG funded research project on language development, (3) Institute for Educational Research: data analyses and report generation
3 Monate, Mai 2006 - Juli 2006
Praktikant
psychonomics AG
Ausbildung von Tim Oesterlau
5 Jahre und 4 Monate, Okt. 2002 - Jan. 2008
Psychologie
Carl von Ossietzky Universität Oldenburg
Diploma thesis on "The influence of social interaction on drop-out and answer behavior within online surveys" in cooperation with Psychonomics AG and webfrager GmbH. Results were presented at the GOR conference 2008 in Hamburg and at the Aesthetics + Design conference 2010 in Dresden.
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Spanisch
Grundlagen