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Field Service Associate BD Biosciences (f/m/d) – Switzerland, Suisse Romande

Field Service Associate BD Biosciences (f/m/d) – Switzerland, Suisse Romande

Field Service Associate BD Biosciences (f/m/d) – Switzerland, Suisse Romande

Field Service Associate BD Biosciences (f/m/d) – Switzerland, Suisse Romande

Becton Dickinson & Company

Medizintechnik

Allschwil

  • Art der Beschäftigung: Vollzeit
  • 94.500 CHF – 113.000 CHF (von XING geschätzt)
  • Vor Ort

Field Service Associate BD Biosciences (f/m/d) – Switzerland, Suisse Romande

Über diesen Job

Field Service Associate BD Biosciences (f/m/d) – Switzerland, Suisse Romande

Field, Allschwil, Basel-Landschaft

R-529167 Date posted 10/27/2025

Job Description Summary

As a Field Service Associate (f/m/d) for Flow Cytometry Systems, you are responsible for the installation, maintenance, and repair of high-tech medical devices at customer sites. You independently diagnose and resolve technical issues, ensure customer satisfaction, and support sales colleagues by communicating service offerings. Your role includes maintaining accurate data in ERP systems, participating in regular technical trainings (including abroad), and contributing to a high-quality service experience through strong organizational and problem-solving skills.

Please note that the base salary for this position ranges between CHF 80.000 and CHF 100.000 gross per year, depending on your level of experience and qualifications.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health ™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Your Responsibilities:

  • Installation, maintenance, and repair of flow cytometers according to technical documentation

  • Independent diagnosis and resolution of technical issues at customer sites

  • In collaboration with your sales colleagues, you inform customers about our technical service offerings – such as service contracts

  • Ensuring customer satisfaction based on the customer satisfaction score

  • Maintaining data in the internal ERP system

  • Regular participation in training sessions on technical innovations, including abroad

Preferred Requirements:

  • Completed technical education or equivalent qualification in medical technology or electrical engineering

  • Initial field service and technical support experience in a high-tech environment (medical technology, electronics)

  • Proven experience and strong technical know-how in IT and network technologies

  • Excellent self-organization, strong time management, and ability to prioritize tasks

  • Strong communication skills, analytical thinking, team spirit, and a high level of commitment and personal responsibility

  • Efficient, pragmatic, and solution-oriented working style

  • S hould be based in Suisse Romande (Western Switzerland)

  • Swiss citizenship is required

  • Fluent in French and English, with good command of German

  • Valid European driver’s license and high willingness to travel within the assigned territory and occasionally across Central Europe

What We Offer You:

  • 13th salary, paid in June and November

  • Anniversary bonus

  • Stock program (GSIP) after 6 months

  • Group accident insurance

  • International health insurance

  • Childcare allowance

  • Training and development opportunities

  • Employee Assistance Program (EAP)

  • Mobile workplace with Apple devices (iPhone & iPad)

  • Premium company car (e.g., Mercedes, BMW, or similar) will be provided for business and personal use

  • Office and garage allowance (for company car holders / field service)

C lick on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Please note that the base salary for this position ranges between CHF 80.000 and CHF 100.000 gross per year, depending on your level of experience and qualifications.

To learn more about BD visit: https://bd.com/careers

Required Skills

Gehalts-Prognose

Unternehmens-Details

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Becton Dickinson & Company

Medizintechnik

501-1.000 Mitarbeitende

Kelberg, Deutschland

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