Call Center Agent (m/f/d) Inbound – Flexible working hours in part-time
Are you looking for a new challenge in customer service? Do you want to work in a dynamic environment and value flexibility? Then you have come to the right place!
Flexible part-time working hours, with core working hours between 08:00 and 20:00, tailored to your availability. The possibility of 3 to 5 days per week to work . Your start: Initially through temporary employment with the prospect of being taken on by the customer after 4 months. The starting salary is 14,50 € gross per hour .
We offer
- Transfer to a permanent position with the customer after 4 months
- Attractive employee discounts through our partner corporate benefits, e.g. for technology, travel, cars and more
- Regulated income according to GVP tariff
- Flexible part-time working hours, with core working hours between 08:00 and 20:00, tailored to your availability
- The opportunity to work 3 to 5 days a week
- A pleasant working environment and a motivated team
- Structured training and good development opportunities
Your profile
- Ideally, you have already gained some experience in a call center or customer service – but career changers are also welcome
- You are a strong communicator and enjoy dealing with people
- Your demeanor is service-oriented and friendly
- Reliability and teamwork characterize you
- Good PC skills round off your profile
- Knowledge of German, both written and spoken, required
Your tasks
- Professional telephone support and advice for customers in inbound
- processing of customer inquiries and complaints
- Maintenance and updating of customer data in the system
- Collaborating with different departments to resolve customer issues
YOUR JOB. YOUR LIFE. WE BRING IT TOGETHER.
Wackler Personal-Service GmbH – we know the needs and goals of job seekers and companies. With more than 15 years of experience and at over 12 locations throughout Germany, we are well connected with candidates and companies in relevant industries. As part of the Wackler Group, a modern service company with around 8.500 employees, we offer secure and sustainable human resources services. With commitment and extensive industry knowledge, we successfully bring motivated candidates and attractive companies together in permanent positions or as part of temporary employment. More under www.wackler-personal.de .
I feel very comfortable, valued, at home and in good hands at Wackler, otherwise I wouldn't have been there for so long.
It was my first assignment in Germany. I improved my German and made friends.
A service provider like you would wish for – quick processing of requests, always a smile and responsibility with commitment to my concerns – Wackler: A recommendation for every employee.
The consultants are very friendly and supportive when you need it. They found me a job where I feel 100% happy.
A reasonable hourly wage and always very good advice if you have any questions.
The communication and support at Wackler were always solution-oriented and very helpful. I had the opportunity to work for various companies. These experiences helped me figure out what suited me best. It was a very enjoyable and exciting time. I highly recommend Wackler!
Wackler – no matter what, they're always there for you – with heart and soul, side by side every day. Great collaboration. Always available, and for me, a very good service provider who knows their job.
Here I am not a number, but the focus is on being a person.
A service provider with heart – straightforward, reliable, and always committed: I'm leaving with a tear in my eye and a smile on my face. Thank you for everything.