Techspace is a member-centric company that designs, creates & operates working environments for growing technology companies. Now more than ever the workplace is undergoing rapid change & transformation: We aim to be at the cutting edge of workplace design, providing flexible & collaborative environments that enable technology businesses to thrive. Most importantly Techspace, at its heart, is a people business: the relationships we form with our members make our community value proposition come to life.

Job Purpose

Techspace members consider IT infrastructure as a business-critical component of the service that we provide. As an IT support member of Techspace, you will play a key role in providing business-critical IT infrastructure support across our offices in London and Berlin. Your primary responsibility will be to provide 1st/2nd line technical support to our customers, suppliers, and the Techspace team. You will monitor the network health proactively, plan changes carefully, and respond quickly to reported issues to ensure high levels of service. The role requires a basic understanding of networking and excellent communication skills to liaise effectively with the global Techspace team. As a customer-facing role, you will work closely with the Community team to provide a customer-first mindset, ensuring that our customers receive the best possible IT support experience. You will work as part of a global team alongside other members of the Tech team in London and may be required to travel occasionally to our offices in London.

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