This position reports directly to the Founders. You will collaborate cross-functionally with Sales, Product, and Engineering.

As a Founding Customer Success Manager, you will closely work with late-stage prospects and existing customers and help them create fast and impactful value when using Weflow.

You will become an integral part of our customer journey, ensuring seamless onboarding, support, retention, documentation, and revenue expansion.

This is a hands-on role where you’ll have the chance to develop our Customer Success Team from scratch and build a strong network in the RevOps and Sales community globally.

• 2-5+ years in Revenue Operations, Salesforce Administration, Customer Success or Solutions Engineering.
• Strong technical acumen with experience in CRM systems (Salesforce), data integrations, and working with RevOps teams.
• Experience in Revenue Operations and/or as a Salesforce admin is a plus.
• Experience leading implementation teams for highly complex products is a plus.
• Experience or deep knowledge of Salesforce data capture, pipeline management, and forecasting is a plus.
• Proven track record of those metrics and urgency around onboarding and implementations.
• Have shown curiosity and ability to implement AI to optimize processes within your department.
• Data-driven decision-making mindset, translating insights into actionable strategies.
• Strong cross-functional collaboration skills, working with Sales, Product, and Marketing to create a customer-first culture.
• Exceptional executive communication and stakeholder management skills.

• Revenue-generating role reporting directly to the founder.
• Competitive compensation, including performance-based incentives and equity.
• Opportunity to work closely with experienced RevOps & GTM leaders in high-growth companies across the entire Weflow customer base.
• High-impact position in a customer-, and velocity-driven culture.
• Flexible PTO

This role will give you great internal and external exposure to best-in-class businesses at the forefront of modern AI-driven revenue platforms.

Weflow is an an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.