Global Audience Manager (f/m/x)
Global Audience Manager (f/m/x)
- Art der Beschäftigung: Selbstständig
- Hybrid
Global Audience Manager (f/m/x)
Über diesen Job
Global Audience Manager (f/m/x)
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
The Global Audience Manager supports paid marketing audience and ad progression initiatives across global markets. This role focuses on executing audience segmentation, campaign implementation, and operational coordination, helping ensure audiences and paid media activations are efficiently executed across channels while working closely with internal teams and product partners.
The individual contributes to:
- Effective execution of audience strategies across paid marketing channels
- Coordination of audience and ad progression activities with channel owners and Product Team
- Support in driving scalable customer acquisition and performance optimizations
- Operational alignment and knowledge sharing across markets
Key Responsibilities:
1. Paid Audience Execution & Support
- Assist in applying audience segmentation strategies (targeting, exclusion, lookalikes, and personalization) across paid marketing channels, under guidance from senior stakeholder leads.
- Build and activate audiences using the Customer Data Platform (CDP) and ensure correct implementation across paid platforms.
- Support identification of cross-brand audience opportunities and collaborate with channel and platform teams to implement them.
- Work with Marketing Analytics to review audience performance and support continuous improvements based on insights.
- Help optimize established channels and assist in testing and scaling new audience tactics.
- Share paid audience insights with related teams to help inform full funnel personalization efforts.
2. Ad Progression & Operational Coordination
- Support execution of Ad Progression activities by coordinating between marketing, product, and AdTech/HelloTech teams to align audiences and progression plans across paid channels.
- Assist in implementing ad progression experiments and audience variations across campaigns, ensuring consistent messaging and funnel logic.
- Help track and report on ad progression performance, providing regular updates to stakeholders and senior managers.
- Coordinate operational tasks related to audience setups and progression implementations to ensure smooth campaign execution.
3. Technical Foundation & Data Management
- Translate audience and ad progression requirements for AdTech and technical infrastructure teams, working with Product and HelloTech to support implementation.
- Support documentation of hypotheses, metrics and evaluation criteria for improving data match rates and campaign performance.
- Work with internal tooling and data systems to support audience generation and activation workflows.
3. Stakeholder Management & Cross-Team Collaboration
- Act as a point of contact for operational audience work across paid marketing channels and local markets, fostering strong relationships with internal teams and external partners.
- Support collaboration with CRM, product, analytics, and legal teams to find shared opportunities and ensure compliance.
- Coordinate with local teams to help implement audience use cases and share best practice learnings across markets (including the US).
- Ensure effective communication and alignment with cross-functional marketing initiatives.
Why This Role Matters:
This role supports the execution and operationalization of audience and ad progression efforts that help HelloFresh reach the right customers more efficiently. In a complex, privacy-sensitive marketing landscape, execution excellence and cross-team coordination are critical for delivering targeted campaigns, improving ROI, and enabling scalable paid performance across global markets.
Typical Experience & Skills (Requirements)
- 3+ years of experience in performance marketing, paid marketing, audience management, ad progression, or related operational roles — ideally within digital or data-driven marketing environments.
- Experience working with audience segmentation tools, customer data platforms, and paid media activation workflows.
- Strong execution skills with a demonstrated ability to implement and coordinate audience and ad progression tasks across channels.
- Good analytical mindset with the ability to support data-driven decisions and performance reporting.
- Effective communicator with the ability to collaborate with cross-functional teams (e.g., marketing, product, AdTech/HelloTech, analytics) and global stakeholders.
- Bachelor’s degree in Marketing, Business, Analytics, or related field preferred.
What we offer
- Healthy discount on weekly HelloFresh boxes
- Annual learning and development budget to attend conferences or purchase educational resources plus access to the HelloFresh Academy
- Subsidized childcare with a professional nannying agency
- Free access to Headspace, biweekly in-house yoga classes (remote since March 2020)
- A diverse and vibrant international environment of 70+ different nationalities
- Additional perks include: Free crash course in German, compensation for advanced external German classes, discounts for our neighboring gym & Urban Sports Club, summer & winter parties, discount on our HelloFresh vending machines
- The chance to have a significant impact on one of the fastest-growing technology companies in Europe in an exciting growth phase
Are you up for the challenge?
Please submit your complete application below including your salary expectations and earliest starting date.
About HelloFresh
We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!
At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.
We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.
To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.
HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:
- Europe:EUaccommodations@hellofresh.com.
- APAC: APACaccommodations@hellofresh.com
- United States: USCandidateAccommodations@hellofresh.com
- Canada:CAaccommodations@hellofresh.com
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Follow our journey @InsideHelloFresh
At HelloFresh, we love to share what's going on behind the scenes! From office dogs and team activities, to fun videos and more. Keep in touch with our day to day in our social media channels and follow us @InsideHelloFresh for a behind the scenes look into the life of HelloFresh.
See you there!
