You are interested in the position as Order Management specialist at Graebert GmbH?
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Please note that the position is only available to applicants from Germany.
The language requirements for this position are: German - Fluent.

• An indefinite contract (unbefristete Anstellung) in a future-proof industry.
• Full-time or part-time employment.
• Favorable working hour regulations and the possibility of working from home (Homeoffice).
• Flat hierarchies and fast decision-making processes.
• Support for further education, including a subsidy for English courses.
• Subsidy for membership in the Urban Sports Club.
• The Berlin Headquarter is centrally located near the Ku'damm with good public transport connections, and the company offers a subsidized transit ticket (Firmenticket).

Activities

• Processing (e.g., licensing of products) and tracking of customer orders.
• Creating and managing order documents (e.g., purchase orders, delivery notes, invoices).
• Communication with customers regarding order status, master data maintenance, and documentation.
• Completed commercial training (kaufmännische Ausbildung) or a comparable qualification.
• Experience in order processing and collaboration with different departments.
• Good knowledge of ERP and ticketing systems (ideally SAGE 100).
• Proficiency in MS Office and ideally G-Suite.
• Independent, structured, and solution-oriented work approach.
• Native-level German language skills and good English language skills.

Requirements

• Completed commercial training (kaufmännische Ausbildung) or a comparable qualification.
• Experience in order processing and collaboration with different departments.
• Good knowledge of ERP and ticketing systems (ideally SAGE 100).
• Proficiency in MS Office and ideally G-Suite.
• Independent, structured, and solution-oriented work approach.
• Native-level German language skills and good English language skills.

Team

Then we’re excited if your profile fits and you’d like to join us in expanding our department. A personalized onboarding phase, including internal training, will support you in confidently and independently handling a wide range of customer support inquiries.

Application Process

• Discovery Call 📞
• Video-Interview 💻
• Meet the Team 🏢

About the Company

Die Gräbert GmbH mit Sitz in Berlin ist ein weltweit agierendes Softwareunternehmen, das sich auf CAD-Lösungen (Computer-Aided Design) spezialisiert hat. Seit über 40 Jahren entwickelt Gräbert innovative Werkzeuge für Ingenieure, Architekten und Planer. Das Unternehmen ist insbesondere bekannt für seine ARES® CAD-Software-Familie – bestehend aus ARES Commander (Desktop-CAD), ARES Kudo (Cloud-CAD) und ARES Touch (Mobile-CAD). Diese Plattformen ermöglichen ein nahtloses, plattformübergreifendes Arbeiten mit DWG-Dateien auf Desktop, Mobilgeräten und in der Cloud.

Gräbert verfolgt eine klare Mission: CAD neu zu denken – flexibel, kollaborativ und cloudbasiert. Durch Partnerschaften mit führenden Branchenakteuren integriert Gräbert seine Technologie auch in andere CAD-Ökosysteme.

Mit Niederlassungen in Europa, Asien und Nordamerika sowie einem globalen Partnernetzwerk zählt Gräbert heute zu den führenden Anbietern professioneller CAD-Lösungen weltweit. Neben Softwareentwicklung bietet das Unternehmen auch kundenspezifische OEM-Lösungen und Dienstleistungen im Bereich BIM-Integration und CAD-Automatisierung an.