Your mission

• Ownership: As a Principal Product Manager, you drive complex, cross-functional product initiatives with high strategic relevance. You define product vision, target architecture, and roadmaps for core automation and platform capabilities of our B2B CX marketplace — spanning business and workforce management, training, and success & performance management. You operate as a trusted sparring partner to senior leadership and management.
• Strategic & Creative Freedom: You are empowered to build new product domains and platform capabilities from the ground up. You identify high-leverage opportunities, make sharp prioritization decisions, and orchestrate initiatives to maximize customer value and business impact.
• Innovation & Scale: Working closely with excellent engineering teams, you bring state-of-the-art technologies into production. Your scope ranges from discovery-driven MVPs and pilots to large-scale, mission-critical systems processing thousands of daily interactions. You consistently design for scalability, resilience, and long-term sustainability.
• Impact & Value Creation: You measure success by outcomes, not output. With a strong focus on economic value, you become a key driver of value-generating product leadership, directly contributing to growth, efficiency, and the long-term competitiveness of our company.

Your skillset

• Deep Product & Engineering Expertise: You bring a strong background in product management or engineering and many years of experience in fast-growing environments — ideally within scale-ups, dynamic mid-sized companies, consulting, or your own entrepreneurial ventures. Experience in operations-centric product domains is a strong plus.
• Entrepreneurial Leadership Mindset: You think and act like an entrepreneur: curious, pragmatic, and highly accountable. You identify opportunities early, test hypotheses quickly, iterate based on data, and make decisions with long-term business impact in mind.
• Proven End-to-End Impact: You can demonstrate clear, measurable success in complex product initiatives where you personally drove outcomes — from vision and discovery through delivery and scaling.
• Structure, Data & Decision-Making Excellence: You excel at structuring complexity, setting clear priorities, and making informed decisions grounded in data, customer insights, and technical understanding. You move confidently between strategic altitude and hands-on execution.
• Outstanding Communication & Stakeholder Management: You communicate fluently in English and German and collaborate effectively with senior stakeholders, leadership teams, and cross-functional partners. You align diverse perspectives and create shared clarity and direction.

Your winning deal

• Your benefits: In addition to 30 days of vacation, we also offer you a job lunch allowance (€69 per month), a "Givve” card (topped up with €50 per month), discounts via "Corporate Benefits”, the option of a JobRad-Leasing, pension contributions (occupational pension & VL) and great team and company events.
• Your workplace: You will work in a flexible, hybrid model from one of our dog-friendly and modern offices and will have the opportunity to do "work from abroad” within the EU for 2 weeks a year (*only applies to employees with an EU passport)
• Your footprint: A position in a profitable company where you have the freedom and confidence to help shape it and work with us on the "future of work”.
• The values: We score highly with an open, authentic culture and a high-performing and humorous team that is already looking forward to making bold decisions with you and breaking new ground that will lead us to sustainable success.
• Your opportunity: From day one, you will have the opportunity to take on responsibility, drive innovation and develop the company and yourself together with a team of experts.

About Us

Are you looking for a profitable scale-up that offers you long-term prospects and a disruptive business model with a growth-oriented corporate culture? Do you also want to grow beyond the usual standards, bring your own initiative and appreciate actively shaping topics?

Then yoummday is the right place for you!

yoummday: "You made my day” - As an innovative SaaS platform, we connect companies with highly qualified freelance call center agents ("talents”) worldwide. Our digital solution enables flexible, scalable and efficient customer support - without the need for traditional call center structures. We are a family-run Munich-based scale-up with over 400 employees ("daymakers”) at 5 locations in Europe - further growth is inevitable ;).

Become part of our team and set new standards in AI-supported customer service with us to create smart, data-driven solutions that inspire.