Senior Site Reliability Engineer – L2 Support (f/m/x) – Data Architecture & Engineering

Deutsche Bank Technology in Berlin

DB Technology is a global team of tech specialists, spread across multiple trading hubs and tech centres. We have a strong focus on promoting technical excellence – our engineers work at the forefront of financial services innovation using cutting-edge technologies.

Our Berlin location is our most recent addition to our global network of tech centres and growing strongly. We are committed to building a diverse workforce and to creating excellent opportunities for talented engineers and technologists. Our tech teams and business units use agile ways of working to create #GlobalHausbank solutions from our home market.

In Data Architecture & Engineering we operate API management, scalable event streaming, and multi-tenant data service platforms that support payments, banking, and online banking for both internal and external use cases. These platforms are foundational to product delivery across the bank, enabling high-throughput, low-latency workloads for business-critical systems.

As a L2 Support/Site Reliability Engineer, you will maintain and improve reliability across Apigee, Kafka, and data platforms with opportunities to collaborate with platform engineering teams to continuously improve the platform tenant experience.

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Your key responsibilities

• Act as second-line support for incidents escalated from L1, diagnosing and resolving platform issues to ensure minimal downtime

• Use monitoring tools to maintain availability and performance SLAs, while maintaining and improving runbooks, playbooks, and knowledge bases

• Partner with engineering teams to deliver reliable, automated solutions, and support data pipelines, Kafka clusters, and API runtimes

• Collaborate with platform teams to define and align on SLIs/SLOs, and implement SLO dashboards with alerting and breach tracking

• Monitor burn rates and error budgets, and drive remediation actions for breached SLOs

Your skills and experiences

• Experience in L2 support or SRE roles in cloud or engineering platforms, with strong skills in cloud operations (GCP is a plus)

• Familiarity with observability tools such as NewRelic, Prometheus, and Grafana

• Ability to write scripts and automation using Python, Bash, or similar languages, and basic knowledge of Infrastructure as Code (e.g. Terraform)

• Knowledge of at least one of the following: API management, Kafka, or data platforms

• Strong problem-solving and communication skills

What we offer

We provide you with a comprehensive portfolio of benefits and offerings to support both, your private and professional needs.

• Emotionally and mentally balanced
  A positive mind helps us master the challenges of everyday life – both professionally and privately. We offer consultation in difficult life situations as well as mental health awareness trainings.

• Physically thriving
  We support you in staying physically fit through an offering to maintain personal health and a professional environment. You can benefit from health check-ups; vaccination drives as well as advice on healthy living and nutrition.

• Socially connected
  Networking opens up new perspectives, helps us thrive professionally and personally as well as strengthens our self-confidence and well-being. You can benefit from PME family service, FitnessCenter Job, flexible working (e.g parttime, hybrid working, job tandem) as well as an extensive culture of diversity, equity and inclusion.

• Financially secure
  We provide you with financial security not only during your active career but also for the future. You can benefit from offerings such as pension plans, banking services, company bicycle or "Deutschlandticket”.

Since our offerings slightly vary across locations, please contact your recruiter with specific questions.

This job is available in full and parttime.

In case of any recruitment related questions, please get in touch with Kilian Weber.

Contact Kilian Weber: +49 (30) 34073087

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