Navigation überspringen

Vor 29 Tagen

Technical Support Engineer, Amazon Robotics

Technical Support Engineer, Amazon Robotics

Amazon

Internet, Onlinemedien

  • Berlin
  • Vollzeit
Vor OrtAktiv auf Suche

Technical Support Engineer, Amazon Robotics

Über diesen Job

Stellen-ID: 2969756 | Amazon Development Center Germany GmbH

BESCHREIBUNG

Are you inspired by invention? Is problem solving through teamwork in your DNA? We apply advances in robotics and software to solve real-world problems that delight our customers' experiences in ways we can't even imagine yet. Amazon Robotics is the global front runner of robotics innovation. Our diverse team of engineers come from all over the world to design, test and build our dynamic fleet of robots and mechatronic systems. Current advancements are underway in robotic movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive data, and much more.

Amazon Robotics is seeking a talented and self-motivated Technical Support Engineer to work with the Advanced Robotics team to improve overall system efficiencies through the use of advanced technologies. The ideal candidate is excited to learn new things and willing to work through the details to get things done.

We are seeking candidates who possess a blend of technical and customer-facing skills to successfully support the Amazon Robotic Fulfillment Systems solution. This job will require a unique combination of flexibility, troubleshooting, creativity, people management skills and drive. As part of this highly visible team candidates have the opportunity to work cross-functionally with multiple international teams within Amazon to contribute to the continuous innovation of the Robotic Fulfillment System.

A successful candidate will have a consulting aptitude, ownership, incredible attention-to-detail, a passion and love for software and operational troubleshooting, customer-facing skills, and a desire to work within a group at the center of Amazon's Robotic Fulfillment System operations.

Key job responsibilities
The right candidate will be inspired and motivated to do the following on a daily basis:

- Support and foster a culture of inclusion
- Manage large scale technical projects with high attention to detail.
- Maintain and/or create policies, procedures and processes when needed.
- Proactively identify opportunities for long term and repeatable solutions.
- Participate in hiring, training, and development of others.
- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
- Windows, Mac or Linux Operating systems support and proactive maintenance.
- Responsible for on-call duties in a rotation with other team members
- Frequently document known solutions in the form of knowledge base articles
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.

GRUNDQUALIFIKATIONEN

- Bachelors degree or equivalent work experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- Experience managing network systems (such as DNS, DHCP, SSL, OSI Model and TCP/IP)
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- Experience in managing technically complex large and small scale projects
- Experience in managing and supporting Windows, Linux and macOS operating environments
- Own and drive Root Case Analysis (RCA) on complex system issues
- Proven experience as lead technician supporting major or critical applications and systems

BEVORZUGTE QUALIFIKATIONEN

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

- Ability to discuss complex technical issues with technical, non-technical stakeholders and leadership teams
- An understanding of AWS or other cloud technologies
- Experience with change management processes
- Unix/Python Shell Scripting skills
- Experience in a fulfillment or logistics environment
- Experience with hardware and solutions troubleshooting
- Knowledge and/or working experience with networking and Product IT management

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Ähnliche Jobs

Robotics Deployment Engineer , Robotics Deployment Engineering

Berlin

Amazon

Vor 30+ Tagen

Robotics Tech Lead, Amazon Robotics

Berlin

Amazon

Vor 14 Tagen

Robotics Lead

Berlin

Trbe

Vor 18 Tagen

Softwareentwickler (w/m/d) im Bereich Robotic

Berlin

B.I.G. Berlin.Industrial.Group

44.000 €55.000 €

Vor 30+ Tagen

Unternehmensdetails

company logo

Amazon

Internet, Onlinemedien

10.001 oder mehr Mitarbeitende

Munich, Deutschland

Bewertung von Mitarbeitenden

Vorteile für Mitarbeitende

Flexible Arbeitszeiten
Home-Office
Kantine
Restaurant-Tickets
Kinderbetreuung
Betriebliche Altersvorsorge
Barrierefreiheit
Gesundheitsmaßnahmen
Betriebsarzt
Training
Parkplatz
Günstige Anbindung
Vorteile für Mitarbeitende
Smartphone
Gewinnbeteiligung
Veranstaltungen
Privat das Internet nutzen
Hunde willkommen

Unternehmenskultur

Amazon

Branchen-Durchschnitt

Unternehmenskultur

4049 Mitarbeitende haben abgestimmt: Sie bewerten die Unternehmenskultur bei Amazon als ausgeglichen zwischen traditionell und modern. Der Branchen-Durchschnitt geht übrigens in Richtung modern.

Mehr Infos anzeigen

Wir benachrichtigen Dich gerne über ähnliche Jobs in Berlin:

Ähnliche Jobs

Robotics Deployment Engineer , Robotics Deployment Engineering

Berlin

Amazon

Vor 30+ Tagen

Robotics Tech Lead, Amazon Robotics

Berlin

Amazon

Vor 14 Tagen

Robotics Lead

Berlin

Trbe

Vor 18 Tagen

Softwareentwickler (w/m/d) im Bereich Robotic

Berlin

B.I.G. Berlin.Industrial.Group

44.000 €55.000 €

Vor 30+ Tagen

Softwareentwickler Python (m/w/d)

Hennigsdorf

GS-COMPANY GmbH & Co. KG

42.500 €57.000 €

Vor 15 Tagen

IT-Mitarbeiter (m/w/d) - Softwareentwicklung

Berlin

PerZukunft Arbeitsvermittlung GmbH&Co.KG

32.500 €39.500 €

Vor 16 Tagen

Softwareentwickler Python (m/w/d) Produktmanagement

Velten

GS-COMPANY GmbH & Co. KG

43.500 €56.500 €

Vor 8 Tagen

Robotics Software Test Engineer, Amazon Robotics R&D

Berlin

Amazon

Vor 24 Tagen

Robotics and Automation Engineer (m/f/d)

Germany

CASE Deutschland GmbH

53.000 €70.500 €

Vor 14 Tagen

Scene Understanding Engineer

Berlin

Deep Tech Recruitment Agency · DeepRec

51.500 €73.000 €

Vor 15 Stunden

Softwareentwickler Python mit Affinität zum Produktmanagement (m/w/d)

Hennigsdorf

GS Company GmbH & Co. KG

57.000 €82.500 €

Vor 3 Tagen

Softwareentwickler Python - Produktmanagement (m/w/d)

Hennigsdorf

GS-COMPANY GmbH & Co. KG

43.000 €58.000 €

Vor 15 Tagen

21/V/25 Informatiker*in

Berlin

Umweltbundesamt Dessau

45.500 €64.000 €

Vor 21 Tagen