Technical Support Specialist - Linux (all)
Technical Support Specialist - Linux (all)
Technical Support Specialist - Linux (all)
Technical Support Specialist - Linux (all)
Instaffo GmbH
Internet, IT
Berlin
- Verifizierte Job-Anzeige
- Art der Anstellung: Vollzeit
- 38.000 € – 58.000 € (Unternehmensangabe)
- Zu den Ersten gehören
Technical Support Specialist - Linux (all)
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Please note that the position is only available to applicants from Germany.
The language requirements for this position are: English - Fluent, German - Fluent.
This role focuses on the integration of our Docker-based AI software for customers, ensuring seamless deployment and technical excellence. It combines problem-solving with process optimization and close collaboration with development teams and radiologists to continuously enhance our products and infrastructure.
Activities
- You will be responsible for integrating our Docker-based mediaire AI software for our customers – on-premise (via remote access).
- You will identify and resolve technical issues for our customers and communicate solutions both internally and externally.
- You will actively contribute to optimizing our internal processes to make them faster and more efficient.
- In close collaboration with our development team and radiologists, you will support the continuous improvement of our products and infrastructure.
Requirements
- You are a true tech enthusiast, an excellent communicator, and passionate about supporting both customers and colleagues.
- You are proficient in working with Linux and the command line.
- Your curiosity and problem-solving skills drive you to tackle complex challenges with confidence.
- You are fluent in English and are actively working on improving your German skills.
- You have completed training as an IT specialist / IT systems electronics technician and/or hold a degree in computer science or engineering.
- You are based in Germany.
PLUS POINTS:
- Experience with radiology IT systems (PACS, RIS, DICOM).
- Experience in MRI/Radiology.
- Strong Linux system administration skills, especially in networking and scripting with Bash or Python.
- Experience with CRM, service desk, and/or ticketing systems.
- Solid programming knowledge, ideally in Python.
- Experience with Docker and Git.
- Experience collaborating with software and data science teams.
Team
We’re an open, focused, and tech-driven team that values collaboration and celebrates success together. We combine professionalism with a passion for innovation—and never forget to have fun along the way.
Application Process
- First Interview – Meet our Senior P&C Manager, Kristina.
- Technical Interview – Conversation and live Challenge with Michael & Mark from our Technical Support Team.
- Team Fit & Final Interview – Get to know different team members and ensure a cultural match.
About the Company
mediaire was founded in 2018 by Dr. Andreas Lemke and Dr. Jörg Döpfert, both physicists with a background in MRI physics, united by a shared vision: improving healthcare through AI. Today, we develop cutting-edge software that enables radiologists to assess medical imaging data faster, more precisely, and more objectively —supporting better diagnoses and better patient outcomes.
Our Vision: A healthier world with universal access to accurate diagnoses.
Our Mission: AI power in every scan. Confidence in every diagnosis. Efficiency that reaches every patient.
At mediaire, we live by our values: Innovation, Integrity, Dedication, Customer-Centricity, and Teamwork. If you’re ready to shape the future of medical AI and make an impact on global healthcare, join us!