At the Mercedes-Benz Bank Service Center in Berlin, we are passionate and committed to putting Mercedes-Benz vehicles on the road! As a subsidiary of Mercedes-Benz Bank AG, we oversee the entire commercial business related to financial services for Mercedes-Benz vehicles, ranging from smarts to buses. Our corporate culture emphasizes fairness, openness, and integrity, providing our customers and dealers with premium services in leasing, financing, and insurance products – all delivered with competence, speed, and flexibility.

Our team in Berlin, located at Alexanderplatz, comprises over 850 international professionals, and we invite you to join us. Become part of our open-minded and dedicated team at one of the top employers in Berlin-Brandenburg!

The European Shared Services Retail Collections in Berlin is responsible for accounts in Germany, Spain, Italy, France, Benelux, and the UK. The Retail Collections department focuses on loss mitigation by negotiating payment arrangements with customers. If payment arrangements are not feasible, the department takes actions to reduce potential credit loss for Mercedes-Benz Mobility.

We are currently seeking a working student to join our Italian Collections Retail team in Berlin.

Responsibilities:

• Handling mailboxes
• Assisting Team leader and PuK on reporting
• Other administrative tasks related to collections activities
• Updating data in the IT-systems

If you are looking for an opportunity to contribute to our dynamic team and gain valuable experience, we encourage you to apply. Join us in making a difference in the world of Mercedes-Benz mobility!

Working students can start working from january 2026.

• Studies in the field of Business Management/Economy or International Finance or comparable studies
• Experience in administrative task management
• Experience in working in a call center environment will be a plus but not necessary
• Italian proficiency at a native speaker level and advanced English language skills
• Strong communication skills
• Advanced proficiency in Excel and PowerPoint; Power Bi skills will be a plus
• Good teamworking abilities, reliability, and a self-reliant way of working

Additional information:

It doesn’t work completely without formalities. When sending your online application, please attach your CV, certificate of enrollment, current performance record, relevant certificates, if applicable proof of mandatory internship and the standard period of study (max. 5 MB) and mark your application documents as "relevant for this application" in the online form.

Please find the criteria of employment "here".

Citizens of countries outside the European Trade Union please send, if applicable, your residence / work permit.

We particularly welcome online applications from candidates with disabilities or similar impairments in direct response to this job advertisement. If you have any questions, you can contact the local disability officer once you have submitted your application form, who will gladly assist you in the onward application process: sbv-berlin@mercedes-benz.com

Please understand that we no longer accept paper applications and that there is no right to get your documents returned.

If you have any questions regarding the application process, please contact HR Services by e-mail at myhrservice@mercedes-benz.com or by phone: 0711/17-99000 (Monday to Friday between 10 a.m. to 12 a.m. and 1 p.m. to 3 p.m.).