Beauty Advisor Chantecaille Globus Bern (80%)

CHANTECAILLE is a leader in the beauty industry through decades of pioneering advancements and achievements. The brand is known for botanical ingredients, vegan friendly products, give-back conservation collections, innovative formulas and trend-setting launches. CHANTECAILLE is the industry's voice for protecting wild species and spaces. A natural approach to wellness and beauty is a brand hallmark. CHANTECAILLE drives conservation, sustainability and scientific innovation globally. The brand’s unique approach towards beauty continues to grow in the next wave of cosmetic trends and demands as well as the standard for ethically-sourced ingredients. Consumers trust, love, and are proud to be part of the CHANTECAILLE community, rooted in a commitment to conservation.

As a Chantecaille Beauty Advisor, you will be our House Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning client, creating carefully curated experiences and perfect etiquette. ​

Always achieving and exceeding our client's expectations and business objectives. ​

You are entrepreneurial, audacious, dynamic, and welcoming, ensuring the brand/company values and image are always met.

How you will create a beautiful impact:

RETAIL: ​

• Achieve and exceed the sales objectives ​
• Guarantee meaningful business relationships across the store, key for our brand awareness and brand image ​
• Maintain a clean and organized work area, clean as you go
• Assist in stock management

CLIENT: ​

• Deliver the highest level of service to ensure every customer is provided with an excellent experience at the counter.
• Create a deep connection with the client to understand their needs, build trust and long-lasting relationship ​
• Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 service at all times ​

EVENTS

• Execute events according to the guidelines as directed by the Counter manager/Account executive/Head Office.
• Strive to achieve and exceed targets set for the event

SERVICE: ​

• Be knowledgeable on all products, ensuring the brand messages are always conveyed in a relevant way to the client ​
• Ensure exceptional service through encouraging the application of products

ADMIN

• Undertake specific tasks as given by the Manager including administrate paperwork and services.
• Be punctual and manage time at work effectively.
• Keep informed about products, company information and store information.
• Adhere to proper security procedures regarding handling cash and assets.
• Follow company procedure for requesting annual leave and absence.

What you need to have to be our next audacious and creative talent:

• Strong retail experience ​ – Entrepreneurial and service mindset ​
• Real passion for beauty / skincare / Make up
• Make up qualification – makeup artist
• Strong business acumen to drive sales and go beyond business objectives ​
• Entrepreneurial, audacious, and dynamic ​
• Ability to connect and engage with our client, transforming that connection into a personal relationship with the ability to provide inspirational, authentic and client centric customer service ​
• Ability to build relationships throughout the store to find new opportunities ​
• Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions. ​
• S peaks German & English (mandatory), any other language is a plus