70-100%, Bern and home office

Are you ready to actively shape the digital working world of tomorrow? With us, you have the opportunity to drive forward the digital transformation of the workplace and create an outstanding employee experience. Your expertise makes the difference – you develop solutions that make our employees' everyday work easier, smarter and more inspiring.
You bring our employees' digital experiences to life.

How you make a difference

• As a digital employee experience expert, you continuously analyse the digital user experience and develop improvements based on data and feedback.
• Together with internal specialists, you identify critical points in everyday digital work and develop suitable services and solutions.
• In close cooperation with IT, HR and other units, you ensure that digital solutions are integrated smoothly and provide sound recommendations for action.
• You shape the digital employee journey from onboarding to offboarding in a user-centric and data-driven way by analysing touchpoints and eliminating pain points.
• To gain a better understanding of target groups, you develop personas based on qualitative and quantitative analyses and keep them up to date.
• You simplify communication with different user groups and support them with targeted training and information services.

What you have to offer

• You have a degree in business administration, business informatics or a comparable qualification as well as several years of experience in digital transformation, requirements engineering and project management.
• You have already successfully taken on advisory roles in projects and know how to work and communicate within major corporations across different levels, departments and companies.
• Your experience allows you to quickly familiarize yourself with new areas of responsibility and contribute to the digital employee experience.
• You are familiar with agile working methods, work in a methodical and data-driven manner, recognize complex relationships and find creative solutions.
• Your expertise in quantitative and qualitative user research and in usability enables you to develop precise, data-driven and relevant personas and journeys.
• You have a good written and spoken command of German and good proficiency in English. Each additional national language is a plus.

Roll up your sleeves and become part of our success story! The Universal Postal Union once again named Swiss Post the world champion in 2024. We look forward to receiving your application.

What we have to offer

You'll enjoy attractive additional benefits: