DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.

As the experts in freight forwarding, we deliver 100% assurance to our customers via a mindset that’s always looking ahead to the next commercial opportunity, predicting the next potential issue, anticipating the next global trend.

Because at DHL Global Forwarding, Freight, we’re not simply about freight forwarding. We’re about forward-thinking ways to connect people – and improve their lives.

Job purpose

The RFQ Strategy Manager represents Global RFQ Management on all RFQ-related topics within the DGF business unit and across other business units. This role drives alignment among cross-functional global stakeholders to achieve common goals and deliver the Global RFQ Strategic agenda.

Principal accountabilities

• Defining and implementing strategic initiatives within Global RFQ Management processes (e.g., RFQ content solutions, collaboration platforms, process optimization, training programs).
• Coaching and training internal stakeholders on RFQ topics.
• Driving continuous improvement of RFQ processes at a global level.
• Manage and/or support projects to improve RFQ processes and tools, applying continuous improvement principles.
• Manage and/or support projects to design and develop new features for RFQ collaboration tools; manage testing, training, and issue resolution.
• Drive adoption of the global RFQ operating model at country level, including onboarding and training local teams.
• Align with cross-functional stakeholders to ensure mutual decisions and progress.
• Act as Subject Matter Expert (SME) for RFQ processes; provide one-on-one coaching and best practice guidance.
• Recommend improvements to RFQ leadership based on observations and expertise.

KPIs and Success Metrics

To measure success in this role, the following KPIs will apply:

• Project Delivery: Complete strategic RFQ improvement projects on time and within budget.
• Innovation Contribution: Implement agreed number of new process or tool enhancements annually.
• Training Coverage: Deliver RFQ process training to 100% of targeted teams within agreed timelines.

Knowledge, Skills, Abilities, Education and Experience

• Deep expertise in Sales and Air & Ocean Freight Forwarding, with strong knowledge of Tender Management in Freight Forwarding.
• Ability to collaborate effectively with peers and senior management at global, regional, and local levels.
• Exceptional interpersonal skills and intercultural awareness for smooth international collaboration.
• Proven ability to deliver high-quality work independently and proactively.
• Strong project management experience, capable of managing large-scale projects with minimal oversight.
• Curiosity and adaptability to learn new skills in a dynamic environment
• Excellent English communication (written and spoken).
• Strong presentation and organizational skills with attention to detail.
• Visual design and layout capabilities.
• Educational and coaching skills; strong interpersonal and stakeholder management abilities.
• Advanced computer proficiency; solid business acumen and sales skills.
• 5–7 years in Sales & Marketing and Freight Forwarding industry.
• In-depth knowledge of Air and Ocean Freight products.
• Significant experience in Bid/RFQ processes.

Location

Bonn and flex EU

RCS Grade

I

Your benefits

We offer excellent employee benefits, a competitive salary package and great development opportunities.

• Positive work environment: Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees
• Comprehensive Benefits Package: We offer a comprehensive benefits package that includes health insurance, retirement plans, social counseling, generous corporate discount programs and other employee wellbeing programs.
• Global Exposure: Joining DHL Global Forwarding means being part of a truly global organization, providing you with the opportunity to work with diverse teams and gain exposure to international markets and practices.
• Work-Life Balance: We understand the importance of maintaining a healthy work-life balance, and we strive to provide a flexible work environment.
• Continuous Learning and Development: We invest in our employees' growth by offering training programs, coaching, workshops, and resources to enhance your skills and knowledge.
• Onboarding: Individual onboarding, training on the job, networking, a dedicated certified program.

Interested in this position? Just click on "Apply”!

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We are looking forward to your application.