Automotive technician (m/f/d) – Support & Customer Service
Automotive technician (m/f/d) – Support & Customer Service
Automotive technician (m/f/d) – Support & Customer Service
Automotive technician (m/f/d) – Support & Customer Service
Wackler Personal-Service GmbH - Dresden
Industrie und Maschinenbau
Dresden
- Art der Anstellung: Vollzeit
- 40.000 € – 51.000 € (von XING geschätzt)
- Hybrid
- Zu den Ersten gehören

Automotive technician (m/f/d) – Support & Customer Service
Über diesen Job
Automotive technician (m/f/d) – Support & Customer Service
YOUR JOB. YOUR LIFE. WE BRING IT TOGETHER.
Are you a technology expert (m/f/d) in the field of automotive mechatronics and enjoy communicating with customers? Perfect, then we are looking for you as Automotive technician (m/f/d) – Support & customer service (m/f/d) for the "digital workshop" for our well-known customer in Dresden.
Apply easily without a CV at 0351-4228515.
Our client offers you:
- Payment depending on professional qualifications and professional experience up to 17,00€/hour gross possible
- A modern sphere of influence in an innovative working environment
- A permanent employment contract
- 30 days holiday
- Collective wage including holiday pay as well as company social benefits and subsidies
- Capital-forming benefits and an attractive company pension plan
- company sports, company bike and job ticket
- A permanent and future-oriented commitment to our client companies with development opportunities
Your profile:
- You have completed automotive technical training.
- Nice to have: Initial professional experience and knowledge in the field of mobility services
- You are flexible and willing to work shifts
- Your communication is always appreciative and you are interested in helping people in emergency situations
- You enjoy taking on responsibility and completing your tasks conscientiously
- You have good German language skills and ideally also English language skills
- You enjoy being a team player in a family-run and innovative company
- Home office possible after training
Your tasks:
- You change the stage to a pleasant office workshop and advise customers of a well-known automobile manufacturer
- With your technical know-how and special diagnostic technology, you will analyze, advise and inform customers as the first point of contact on the telephone (help for self-help)
- You coordinate rapid assistance in the event of breakdowns and accidents and work closely with service providers to ensure that customers are mobile again quickly
- You handle telephone service requests and ensure fast and professional communication with customers
- You plan, manage, and assign service contracts to suitable service providers. You ensure service quality and adherence to deadlines.
- In order to optimally prioritize orders and respond to individual customer needs, you make independent decisions
- There is the possibility of working from home (after training)
- A takeover by the customer is planned
As an established personnel service provider with 15 locations in Germany, Wackler Personal-Service GmbH has been placing qualified and motivated candidates (m/f/d) in medium-sized companies and large corporations for over 15 years through direct placement and temporary employment. We are part of the Wackler Group, a modern service provider with over 8.500 employees at 44 branches nationwide. Out of love for the environment, we also take responsibility as a climate-neutral company and make our contribution to sustainability in ecological, economic and social terms. In recognition of our sustainability performance, we have received the Platinum Medal from EcoVadis 10/2024. With this award, we are among the top 1% of companies worldwide that have been rated by the renowned rating agency EcoVadis in the last twelve months.
A service provider like you would wish for – quick processing of requests, always a smile and responsibility with commitment to my concerns – Wackler: A recommendation for every employee.
A reasonable hourly wage and always very good advice if you have any questions.
The communication and support at Wackler were always solution-oriented and very helpful. I had the opportunity to work for various companies. These experiences helped me figure out what suited me best. It was a very enjoyable and exciting time. I highly recommend Wackler!
A service provider with heart – straightforward, reliable, and always committed: I'm leaving with a tear in my eye and a smile on my face. Thank you for everything.
I would recommend Wackler to anyone currently looking for work! They offer quick solutions, friendly and caring employees, and understanding even when it comes to personal problems. I would like to express my sincere gratitude for this time and the opportunity I have been given.
The consultants are very friendly and supportive when you need it. They found me a job where I feel 100% comfortable.
A very good company with employees who give you respect and trust.
Wackler – no matter what, they're always there for you – with heart and soul, side by side every day. Great collaboration. Always available, and for me, a very good service provider who knows their job.
Here I am not a number, but the focus is on being a person.
I feel very comfortable, valued, at home and in good hands at Wackler, otherwise I wouldn't have been there for so long.
It was my first assignment in Germany. I improved my German and made friends.
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Unternehmens-Details

Wackler Personal-Service GmbH - Dresden
Industrie und Maschinenbau