METRO is a leading international food wholesaler which specialises in serving the needs of hotels, restaurants, and caterers (HoReCa) as well as independent merchants (Traders). Around the world, METRO has approx. 15 million customers who benefit from the wholesale company’s unique multichannel mix: customers can purchase their goods in one of the large stores in their area as well as by delivery (Food Service Distribution, FSD) – all digitally supported and connected. In parallel, METRO MARKETS is being developed as an international online marketplace for the needs of professional customers which has been growing and expanding continuously since 2019. Acting sustainably is one of the company principles of METRO which has been listed in various sustainability indices and rankings, including MSCI, Sustainalytics and CDP. METRO operates in more than 30 countries and employs over 85,000 people worldwide. In financial year 2023/24, METRO generated sales of €31 billion.

At METRO, we have set ourselves ambitious goals with our "sCore” growth strategy which is closely accompanied by our Fundamentals. These shared values provide us with rules of conduct that are binding for everyone at METRO, in all countries and companies. Our commitment to wholesale is at the forefront of our mission, and we are constantly striving to improve. With our ONE METRO spirit, everyone stands together, bringing curiosity, determination, courage, drive, commitment, and trust. Find out more about METRO at careers.metroag.de.

As our Head of Sales Excellence (m/f/d) you are responsible for driving the implementation of the commercial strategy & processes aligned with the score strategy within the respective country clusters. This role focuses on executing key commercial projects to ensure sustainable business growth and operational excellence.

Key Responsibilities

• Research: Evaluate market and business insights and translate them into concrete actions that support strategic sales objectives.
• Communication: Communicate clear, compelling messages to internal and external stakeholders, ensuring alignment on priorities, progress, and objectives i.e. FSD Steering Team.
• Organization: Structure and prioritize multiple sales management activities and projects, while actively designing, optimizing, and ensuring excellence in sales processes to maximize efficiency and deliver results against defined goals.
• Leadership: Provide strategic guidance and advisory support to country Heads of Sales, ensuring alignment with overarching goals, driving successful execution of commercial initiatives, and following up on progress and outcomes — all through strong influence and collaboration, without direct line management authority.
• Problem-Solving: Identify commercial and operational challenges proactively and implement effective, data-driven solutions that support business growth.
• Teamwork: Collaborate closely with cross-functional teams to ensure seamless execution of sales strategies and commercial projects across the cluster.
• Creativity: Drive innovation by developing new approaches and creative solutions that enhance customer engagement and optimize commercial success

• Bachelor's degree in Business Administration or equivalent.
• At least 5 years of experience in leading sales teams, including disciplinary leadership duties.
• Extensive hands-on experience in the Commercial area within an internationally operatingcorporation.
• Proven track record in leading large-scale projects with strategic relevance for the overall organization.
• Proven national sales responsibility with accountability for achieving country-wide commercial targets.

What we offer

• Work-life balance: Flexible working hours with the option of mobile working in agreement with your line manager, 30 days of holidays.
• Training: A comprehensive training offer via our own training center or externally.
• Well-being: Health days with lots of health checks and information about your well-being, company medical care including a range of preventive services, such as flu shots, OTHEB employee assistance program.
• Exciting life on campus: Free gym and sports classes, Rioba coffee bar, canteen with discounted meals for employees, many campus events.
• Discounts: discounted Jobticket as well as discounts in our wholesale stores and at many partner companies.
• Comfort: Good transport connections, free parking spaces, JobBike.
• Company pension plan: You will receive a contribution to your company pension.
• Family driven: Three daycare centers for children on campus, support of holiday camps for children of employees.